Skip to navigation
Common ModelsTickets

/tickets/live-search

Beta

Returns a list of Ticket objects.

Authentication

AuthorizationBearer

Token-based authentication with required prefix “Bearer”

Headers

X-Account-TokenstringRequired
Token identifying the end user.

Query parameters

assignee_idsstringOptional

Filter tickets by assignee IDs (comma-separated)

assigneesstringOptional

Filter tickets by assignee names (comma-separated)

collection_idsstringOptional

Filter tickets by collection IDs (comma-separated)

collectionsstringOptional

Filter tickets by collection names (comma-separated)

include_deleted_databooleanOptional

Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. Learn more.

include_remote_fieldsbooleanOptional
Whether to include all remote fields, including fields that Merge did not map to common models, in a normalized format.
include_shell_databooleanOptional

Whether to include shell records. Shell records are empty records (they may contain some metadata but all other fields are null).

namestringOptional

Filter tickets by name/title

remote_cursorstringOptional
Pagination cursor for remote data
remote_fieldsenumOptional

Deprecated. Use show_enum_origins.

show_enum_originsenumOptional

A comma separated list of enum field names for which you’d like the original values to be returned, instead of Merge’s normalized enum values. Learn more

statusstringOptional
Filter tickets by status
ticket_urlstringOptional
Filter tickets by URL

Response

Field support by integration

See all supported fields

Use the /linked-accounts endpoint to pull platform support information