The Contact object

The Contact object is used to represent the customer, lead, or external user that a ticket is associated with.

idstringOptionalRead-onlyformat: "uuid"

remote_idstring or nullOptional

The third-party API ID of the matching object.

created_atdatetimeOptionalRead-only

The datetime that this object was created by Merge.

modified_atdatetimeOptionalRead-only

The datetime that this object was modified by Merge.

namestring or nullOptional

The contact's name.

email_addressstring or nullOptional

The contact's email address.

phone_numberstring or nullOptional

The contact's phone number.

detailsstring or nullOptional

The contact's details.

accountstring or nullOptionalformat: "uuid"

The contact's account.

remote_was_deletedbooleanOptionalRead-only

Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. [Learn more](https://docs.merge.dev/integrations/hris/supported-features/).

field_mappingsobject or nullOptionalRead-only

remote_datalist of objects or nullOptionalRead-only

1	{
2	"id": "string",
3	"remote_id": "string",
4	"created_at": "2023-01-01T00:00:00Z",
5	"modified_at": "2023-01-01T00:00:00Z",
6	"name": "string",
7	"email_address": "string",
8	"phone_number": "string",
9	"details": "string",
10	"account": "string",
11	"remote_was_deleted": true,
12	"field_mappings": {
13	"organization_defined_targets": {
14	"string": {}
15	},
16	"linked_account_defined_targets": {
17	"string": {}
18	}
19	},
20	"remote_data": [
21	{
22	"path": "string",
23	"data": {}
24	}
25	]
26	}