Overview
Merge Agent Handler
Merge Agent Handler is the tool-calling platform for AI agents. It gives your agent secure, reliable access to the tools your users need - across hundreds of MCP-ready third-party services.
Authentication per end user or shared across a Group, tool scoping per agent surface, data-loss prevention on every call, and a complete Audit Trail. Enterprise-ready out of the box.
Features
Pre-built MCP-ready connectors for the SaaS your customers use - Salesforce, Slack, Jira, GitHub, HubSpot, NetSuite, Workday, and the rest. Tool schemas are normalized; descriptions are model-friendly.
Per-user authentication or shared credentials across a Group, depending on whether each end user has their own third-party account or a tenant shares one. OAuth, API keys, and custom auth supported. Bring your own OAuth app for branding on the consent screen.
A bundle of tools that determines what an agent can act on at a given point in time. Used to define tool access for an individual or an agent. Each pack is a bounded surface area you can govern, audit, and update independently.
Every tool call is scanned for PII, PHI, payment data, and any custom regex you define before it leaves Agent Handler for the third party. Configure allow, redact, or block per entity, with overrides per Tool Pack.
Every tool call is captured: arguments, result, latency, the user it ran for, redactions applied, errors. Filter by user or tool. Audit log covers admin actions. Webhooks fan events out to your own pipeline.
OAuth-authenticated MCP server, SSO and SCIM for your team, custom roles, audit-trail export. The controls your security review expects, set up correctly from day one.
Start here
Connect Agent Handler to your IDE and make your first tool call in about five minutes.
The architecture, top to bottom. What MCP is, what Agent Handler adds, where the Security Gateway sits, what the audit log captures.
Building an agent, context layer for employees, or local development. A short comparison so you know which path applies before you click into a setup guide.