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ToolsConnectors

Connectors

Maintained integrations to the company systems an employee's AI is allowed to call

A Connector is a Merge-maintained integration to one company system, such as Slack, Jira, or Salesforce. See the full catalog in Browse Connectors, or register a custom MCP server for anything not covered.

Give employees access

  1. Open the Connector in Connectors and add Application credentials if it needs them
  2. Add it to a Tool Pack and pick the tools to expose
  3. Assign the Tool Pack to a Group

Calls to tools outside an employee’s Tool Packs fail and appear as access requests.

Connector status

StatusWhat it means
Action requiredNeeds your own OAuth app. Employee connections fail until you add one.
Not configuredNo organization credentials. Employees authenticate with their own secrets.
ConfiguredYour OAuth app or Merge’s default app is registered
No setup neededNeeds no organization-level credentials

Connector tabs

TabWhat you do there
OverviewSee every tool, and set description or input overrides
Tool PacksSee which Tool Packs include this Connector
Application CredentialsRegister your own OAuth app and scopes

Whose credentials calls run under

Calls run under the employee’s own credentials, never a service account. Each employee authenticates a Connector the first time their AI reaches it. Their existing permissions in that system apply, and calls appear in its audit log under their name.