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Insights

Findings about how your organization uses AI, with what to change

Insights reads the past few weeks of AI usage and lists findings, such as an expensive model doing work a cheaper one handles. For raw numbers, see the Dashboard.

Insights is off until Merge turns it on for your organization. Ask your Merge contact.

View workforce can read findings. Manage workforce can dismiss one or run its fix. Nothing changes until a person acts.

Insights reads Gateway request logs and tool call metadata. It never reads prompts, tool arguments, or tool results. Figures on a finding are computed in code; a language model writes only the text.

Finding types

FindingDetectsWhat to do
Overpowered direct callsDirect calls to a model at least twice your average price, over 5% of Gateway spend, where a cheaper routed model serves similar promptsAdd a policy in Routing
Idle ConnectorsProvisioned Connectors nobody usesRemove access in Connectors
Suggested skillsThe same tool path of three or more steps, run repeatedly by several peopleClick Create skill to save a draft in Skills
Flex tier candidatesRegular, non-streaming overnight work on the standard tierMove jobs to the flex tier, about half the price with more latency
Cache opportunitiesProjects re-sending a prompt prefix of 4,096 tokens or more without cache markersAdd cache markers, or a policy in Routing

Create skill is the only fix that runs from a card. To dismiss a finding, click the X on its card; it stays dismissed.