Reviewing submissions
Employees with manage_own_skills can write a skill and click Submit for review. An admin with manage_skills approves or rejects it. Submissions are invisible to agents until approved. Skills scoped to Only me skip review.
Submissions also appear on Requests.
Approve or reject
Pending submissions are under the Review tab, badged Pending. Open one, or use the card’s menu.
Approving publishes at the reach the author chose. Check the Visibility row before approving, because approval can’t change it.
Resubmitting
A rejected submission stays under Review, badged Rejected. The author clicks Edit and resubmit to send a corrected version back to the queue.
Revisions to a published skill
Agents keep reading the published version while a revision is in review. Approving makes the revision live; rejecting leaves the published version unchanged.
Submit, approve, and reject actions are recorded on the Audit trail.