Dialpad

Add a user to a Dialpad channel. Use list_channels to find channel IDs and list_users to find user IDs. Inverse of re…

Create a Dialpad call center. name and office_id are required; use list_offices to find office_id. Returns the new ca…

Create a Dialpad channel. name, description, and privacy_type (‘public’ or ‘private’) are required. Returns the new c…

Create a Dialpad contact. first_name and last_name are required. Returns the new contact including its id for use wit…

Create a Dialpad department. name and office_id are required; use list_offices to find office_id. Returns the new dep…

Create a Dialpad room. name and office_id are required; use list_offices to find office_id. Returns the new room incl…

Schedule a real Dialpad SMS/MMS; send_at is ISO 8601, at least 10 minutes ahead. Links go in text; file_reference is…

Start a batch text-history export (not real-time; real-time needs webhooks). Texts sent today may not appear yet. Exp…

Create a Dialpad user. email and office_id are required; use list_offices to find office_id. Returns the new user inc…

Delete a Dialpad call center by ID. Use list_callcenters to find call center IDs.

Delete a Dialpad channel by ID. Use list_channels to find channel IDs.

Delete a Dialpad contact by ID. Use list_contacts to find contact IDs.

Delete a Dialpad department by ID. Use list_departments to find department IDs.

Unassign/delete a Dialpad phone number by its E.164 string, e.g. ‘+14155550001’. Use list_numbers to find numbers.

Delete a Dialpad room by ID. Use list_rooms to find room IDs.

Delete a Dialpad scheduled message by its string ID.

Delete a Dialpad user by ID. Use list_users to find user IDs.

Get a Dialpad call center by ID. Use list_callcenters to find call center IDs.

Get a Dialpad channel by ID. Use list_channels to find channel IDs.

Get the Dialpad company associated with the current credential. Use this to discover the company ID needed by list_sm…

Get a Dialpad contact by ID. Use list_contacts to find contact IDs.

Get a Dialpad department by ID. Use list_departments to find department IDs.

Get a Dialpad phone number by its E.164 string, e.g. ‘+14155550001’. Use list_numbers to find numbers. The number its…

Get a Dialpad office by ID. Use list_offices to find office IDs.

Get a Dialpad room by ID. Use list_rooms to find room IDs.

Get one Dialpad scheduled message by its string ID.

Read a batch text-history export (not real-time; real-time needs webhooks). Texts sent today may not appear yet. Expo…

Get a Dialpad user by ID. Use list_users or search_users to find user IDs.

List the call label names configured for the company. Returns a bare list of label strings with no pagination.

List Dialpad call centers. Filter by office_id or name_search; set include_alerts for alert config. Use cursor + limi…

List members of a Dialpad channel. Use list_channels to find channel IDs. Use cursor + limit for pagination.

List Dialpad channels. Filter by state. Use cursor + limit for pagination.

List Dialpad contacts. Filter by name (first/last/display/company) or owner_id. Use cursor + limit for pagination; pa…

List Dialpad departments. Filter by office_id or name_search. Use cursor + limit for pagination. Use list_offices to…

List Dialpad phone numbers. Filter by area_code or status (‘office’, ‘available’, ‘pending’, ‘suspended’). Use cursor…

List Dialpad offices. Set active_only to return only active offices. Use cursor + limit for pagination. Offices are r…

List Dialpad rooms. Filter by office_id. Use cursor + limit for pagination. Use list_offices to find office_id values.

List Dialpad scheduled messages. Use cursor and limit to paginate; use user_id to filter by owner.

List SMS opt-out records for a Dialpad company. Use get_company to find company_id. This endpoint requires a company…

List Dialpad users. Filter by first_name, last_name, state, email, company_admin, number, or forwarding_number. Use c…

Remove a user from a Dialpad channel. Use list_channel_members to find member user IDs. Inverse of add_channel_member.

Search Dialpad users by a free-text query matched against name and email. Use this when you have a search term; use l…

Send a Dialpad scheduled message immediately instead of waiting for its scheduled time.

Send a real SMS/MMS in Dialpad. Links go in text; file_reference is one image or video (max 500 KiB raw). Dialpad rej…

Update a Dialpad call center by ID. Only the fields you set are changed. Use list_callcenters to find call center IDs.

Update a Dialpad contact by ID. Only the fields you set are changed. Use list_contacts to find contact IDs.

Update a Dialpad department by ID. Only the fields you set are changed. Use list_departments to find department IDs.

Update a Dialpad room by ID. Only the fields you set are changed. Use list_rooms to find room IDs.

Update only the fields provided for a Dialpad scheduled message. send_at is ISO 8601 and must be at least 10 minutes…

Update a Dialpad user by ID. Only the fields you set are changed. Use list_offices to find office_id values. Use list…