Users
The User object is used to represent an employee within a company.
Properties

idUUID
Required

remote_idString
Optional
The third-party API ID of the matching object.

created_atDateTime (ISO 8601)
Required
The datetime that this object was created by Merge.

modified_atDateTime (ISO 8601)
Required
The datetime that this object was modified by Merge.

nameString
Optional
The user's name.

email_addressString
Optional
The user's email address.

is_activeBoolean
Optional
Whether or not the user is active.

teamsArray
Required

rolesArray
Required

avatarString
Optional
The user's avatar picture.

remote_was_deletedBoolean
Required
Indicates whether or not this object has been deleted in the third party platform.

field_mappingsObject
Optional

remote_dataRemoteData[]
Optional


GET
/users

https://api.merge.dev/api/ticketing/v1/users

US
EU

Returns a list of User objects.


Query & Path Parameters

created_afterDateTime (ISO 8601)
Optional
If provided, will only return objects created after this datetime.

created_beforeDateTime (ISO 8601)
Optional
If provided, will only return objects created before this datetime.

cursorString
Optional
The pagination cursor value.

email_addressString
Optional
If provided, will only return users with emails equal to this value (case insensitive).

expandString
Optional
Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

include_deleted_dataBoolean
Optional
Whether to include data that was marked as deleted by third party webhooks.

include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.

modified_afterDateTime (ISO 8601)
Optional
If provided, only objects synced by Merge after this date time will be returned.

modified_beforeDateTime (ISO 8601)
Optional
If provided, only objects synced by Merge before this date time will be returned.

page_sizeInteger
Optional
Number of results to return per page.

remote_idString
Optional
The API provider's ID for the given object.

Field support by integration
See all supported fields
Use the /linked-accounts endpoint to pull platform support information
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GET
/users/{id}

https://api.merge.dev/api/ticketing/v1/users/{id}

US
EU

Returns a User object with the given id.


Query & Path Parameters

expandString
Optional
Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

idUUID
Required

include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.
Field support by integration
See all supported fields
Use the /linked-accounts endpoint to pull platform support information
Aha!
Aha!
Asana
Asana
Azure DevOps
Azure DevOps
Basecamp
Basecamp
Bitbucket
Bitbucket
ClickUp
ClickUp
Dixa
Dixa
Freshdesk
Freshdesk
Freshservice
Freshservice
Front
Front
GitHub Issues
GitHub Issues
GitLab
GitLab
Gladly
Gladly
Gorgias
Gorgias
Height
Height
Help Scout
Help Scout
Hive
Hive
Intercom
Intercom
Ironclad
Ironclad
Jira
Jira
Jira Data Center
Jira Data Center
Jira Service Management
Jira Service Management
Kustomer
Kustomer
Linear
Linear
Pivotal Tracker
Pivotal Tracker
Rally
Rally
Re:amaze
Re:amaze
Salesforce Service Cloud
Salesforce Service Cloud
ServiceNow
ServiceNow
Shortcut
Shortcut
SpotDraft
SpotDraft
Teamwork
Teamwork
Trello
Trello
Wrike
Wrike
Zendesk
Zendesk
Zoho BugTracker
Zoho BugTracker
Zoho Desk
Zoho Desk
Targetprocess
Targetprocess
Coming soon
Workfront
Workfront
Coming soon