Comments

The Comment object is used to represent a comment on a ticket.

The Comment object

Properties

idString
Required
remote_idString
Optional
The third-party API ID of the matching object.
userString
Optional
The author of the Comment, if the author is a User.
contactString
Optional
The author of the Comment, if the author is a Contact.
bodyString
Optional
The comment's text body.
html_bodyString
Optional
The comment's text body formatted as html.
ticketString
Optional
The ticket associated with the comment.
is_privateBoolean
Optional
Whether or not the comment is internal.
remote_created_atString
Optional
When the third party's comment was created.
remote_dataRemoteData[]
Optional
remote_was_deletedBoolean
Required
field_mappingsObject
Optional
The Comment object
JSON
{
  "id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
  "remote_id": "19202938",
  "user": "17a54124-287f-494d-965e-3c5b330c9a68",
  "contact": "dde3fb16-b8eb-483d-81c4-b78100816f15",
  "body": "When will these integrations be done? You all should use Merge.",
  "html_body": "When will these integrations be done? You all should use <b>Merge<b>.",
  "ticket": "fb8c55b6-1cb8-4b4c-9fb6-17924231619d",
  "is_private": true,
  "remote_created_at": "1990-11-10T00:00:00Z",
  "remote_data": [
    {
      "path": "string",
      "data": {}
    }
  ],
  "remote_was_deleted": true,
  "field_mappings": {
    "organization_defined_targets": {
      "custom_key": "custom_value"
    },
    "linked_account_defined_targets": {
      "custom_key": "custom_value"
    }
  }
}
GET

/comments

Returns a list of Comment objects.


Header Parameters

AuthorizationString
Required
Token-based authentication with required prefix "Bearer"
X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters

created_afterString
Optional
If provided, will only return objects created after this datetime.
created_beforeString
Optional
If provided, will only return objects created before this datetime.
cursorString
Optional
The pagination cursor value.
expandString
Optional
Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.
include_deleted_dataBoolean
Optional
Whether to include data that was marked as deleted by third party webhooks.
include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.
modified_afterString
Optional
If provided, will only return objects modified after this datetime.
modified_beforeString
Optional
If provided, will only return objects modified before this datetime.
page_sizeInteger
Optional
Number of results to return per page.
remote_idString
Optional
The API provider's ID for the given object.
ticket_idString
Optional
If provided, will only return comments for this ticket.
Response
JSON
{
  "next": "cD0yMDIxLTAxLTA2KzAzJTNBMjQlM0E1My40MzQzMjYlMkIwMCUzQTAw",
  "previous": "cj1sZXdwd2VycWVtY29zZnNkc2NzUWxNMEUxTXk0ME16UXpNallsTWtJ",
  "results": [
    {
      "id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
      "remote_id": "19202938",
      "user": "17a54124-287f-494d-965e-3c5b330c9a68",
      "contact": "dde3fb16-b8eb-483d-81c4-b78100816f15",
      "body": "When will these integrations be done? You all should use Merge.",
      "html_body": "When will these integrations be done? You all should use <b>Merge<b>.",
      "ticket": "fb8c55b6-1cb8-4b4c-9fb6-17924231619d",
      "is_private": true,
      "remote_created_at": "1990-11-10T00:00:00Z",
      "remote_data": [
        {
          "path": "string",
          "data": {}
        }
      ],
      "remote_was_deleted": true,
      "field_mappings": {
        "organization_defined_targets": {
          "custom_key": "custom_value"
        },
        "linked_account_defined_targets": {
          "custom_key": "custom_value"
        }
      }
    }
  ]
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Basecamp

Basecamp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
remote_created_atString
remote_idString
ticketString
userString

Bitbucket

Bitbucket

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
html_bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Dixa

Dixa

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Freshdesk

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Freshservice

Freshservice

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
html_bodyString
is_privateBoolean
remote_created_atString
remote_idString
ticketString
userString

Front

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

GitHub Issues

GitHub Issues

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

GitLab

GitLab

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Gladly

Gladly

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Gorgias

Gorgias

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Height

Height

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Help Scout

Help Scout

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Intercom

Intercom

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Jira Service Management

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Kustomer

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Linear

Linear

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Pivotal Tracker

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Re:amaze

Re:amaze

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
ticketString

Salesforce Service Cloud

Salesforce Service Cloud

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Shortcut

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Teamwork

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Wrike

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Zoho BugTracker

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString
Ironclad

Ironclad

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
Not seeing a platform that you're looking for? Submit a request for it here.
Hint: Use the /linked-accounts endpoint to pull platform support information.
POST

/comments

Creates a Comment object with the given values.


Header Parameters

AuthorizationString
Required
Token-based authentication with required prefix "Bearer"
X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters

is_debug_modeBoolean
Optional
Whether to include debug fields (such as log file links) in the response.
run_asyncBoolean
Optional
Whether or not third-party updates should be run asynchronously.

Body Parameters

modelObject
Required
Find available fields below under “Model Parameters”.

Model Parameters

userString
Optional
The author of the Comment, if the author is a User. Must pass in a valid Merge ID, which can be obtained from the id field in the User table.
contactString
Optional
The author of the Comment, if the author is a Contact. Must pass in a valid Merge ID, which can be obtained from the id field in the Contact table.
bodyString
Optional
The comment's text body.
html_bodyString
Optional
The comment's text body formatted as html.
ticketString
Optional
The ticket associated with the comment. Must pass in a valid Merge ID, which can be obtained from the id field in the Ticket table.
is_privateBoolean
Optional
Whether or not the comment is internal.
integration_paramsObject
Optional
linked_account_paramsObject
Optional
POST v1/comments
JSON
{
  "model": {
    "user": "17a54124-287f-494d-965e-3c5b330c9a68",
    "contact": "dde3fb16-b8eb-483d-81c4-b78100816f15",
    "body": "When will these integrations be done? You all should use Merge.",
    "html_body": "When will these integrations be done? You all should use <b>Merge<b>.",
    "ticket": "fb8c55b6-1cb8-4b4c-9fb6-17924231619d",
    "is_private": true
  }
}
Response
JSON
{
  "model": {
    "id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
    "remote_id": "19202938",
    "user": "17a54124-287f-494d-965e-3c5b330c9a68",
    "contact": "dde3fb16-b8eb-483d-81c4-b78100816f15",
    "body": "When will these integrations be done? You all should use Merge.",
    "html_body": "When will these integrations be done? You all should use <b>Merge<b>.",
    "ticket": "fb8c55b6-1cb8-4b4c-9fb6-17924231619d",
    "is_private": true,
    "remote_created_at": "1990-11-10T00:00:00Z",
    "remote_data": [
      {
        "path": "string",
        "data": {}
      }
    ],
    "remote_was_deleted": true,
    "field_mappings": {
      "organization_defined_targets": {
        "custom_key": "custom_value"
      },
      "linked_account_defined_targets": {
        "custom_key": "custom_value"
      }
    }
  },
  "warnings": [
    {
      "source": {
        "pointer": "/age"
      },
      "title": "Unrecognized Field",
      "detail": "An unrecognized field, age, was passed in with request data.",
      "problem_type": "UNRECOGNIZED_FIELD"
    }
  ],
  "errors": [
    {
      "source": {
        "pointer": "/model/custom_fields"
      },
      "title": "Missing Required Field",
      "detail": "custom_fields is a required field on model.",
      "problem_type": "MISSING_REQUIRED_FIELD"
    }
  ],
  "logs": [
    {
      "log_id": "99433219-8017-4acd-bb3c-ceb23d663832",
      "dashboard_view": "https://app.merge.dev/logs/99433219-8017-4acd-bb3c-ceb23d663832",
      "log_summary": {
        "url": "https://harvest.greenhouse.io/v1/candidates/",
        "method": "POST",
        "status_code": 200
      }
    }
  ]
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
html_bodyString
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Optional
html_bodyString
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Optional
userString
Optional

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Optional
userString
Optional

Freshdesk

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Optional
contactString
Optional
html_bodyString
Required
is_privateBoolean
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Front

Front

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Optional
html_bodyString
Optional
is_privateBoolean
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Required

GitHub Issues

GitHub Issues

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Optional
html_bodyString
Required
is_privateBoolean
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

GitLab

GitLab

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Gladly

Gladly

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
html_bodyString
Optional
is_privateBoolean
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Required

Gorgias

Gorgias

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Optional
html_bodyString
Optional
is_privateBoolean
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Required

Additional POST Parameters

integration_paramsObject
Required
channelString
Required

Help Scout

Help Scout

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

contactString
Required
html_bodyString
Required
is_privateBoolean
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Additional POST Parameters

integration_paramsString
Required

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Intercom

Intercom

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

contactString
Optional
html_bodyString
Required
is_privateBoolean
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Ironclad

Ironclad

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
remote_created_atString
Optional
ticketString
Required
userString
Required

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

html_bodyString
Optional
is_privateBoolean
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Additional POST Parameters

bodyString
Required

Kustomer

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
is_privateBoolean
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Required

Additional POST Parameters

integration_paramsObject
Required
channelString
Required

Linear

Linear

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Pivotal Tracker

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Salesforce Service Cloud

Salesforce Service Cloud

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
is_privateBoolean
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Shortcut

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
is_privateBoolean
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Teamwork

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

html_bodyString
Required
is_privateBoolean
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
is_privateBoolean
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Wrike

Wrike

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Optional
contactString
Optional
html_bodyString
Optional
is_privateBoolean
Optional
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Zoho BugTracker

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters

bodyString
Optional
html_bodyString
Optional
is_privateBoolean
Required
remote_created_atString
Optional
remote_idString
Optional
ticketString
Required
userString
Optional
Basecamp

Basecamp

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
Not seeing a platform that you're looking for? Submit a request for it here.
Hint: Use the /linked-accounts endpoint to pull platform support information.
GET

/comments/{id}

Returns a Comment object with the given id.


Header Parameters

AuthorizationString
Required
Token-based authentication with required prefix "Bearer"
X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters

expandString
Optional
Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.
idString
Required
include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.
Response
JSON
{
  "id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
  "remote_id": "19202938",
  "user": "17a54124-287f-494d-965e-3c5b330c9a68",
  "contact": "dde3fb16-b8eb-483d-81c4-b78100816f15",
  "body": "When will these integrations be done? You all should use Merge.",
  "html_body": "When will these integrations be done? You all should use <b>Merge<b>.",
  "ticket": "fb8c55b6-1cb8-4b4c-9fb6-17924231619d",
  "is_private": true,
  "remote_created_at": "1990-11-10T00:00:00Z",
  "remote_data": [
    {
      "path": "string",
      "data": {}
    }
  ],
  "remote_was_deleted": true,
  "field_mappings": {
    "organization_defined_targets": {
      "custom_key": "custom_value"
    },
    "linked_account_defined_targets": {
      "custom_key": "custom_value"
    }
  }
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Basecamp

Basecamp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
remote_created_atString
remote_idString
ticketString
userString

Bitbucket

Bitbucket

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
html_bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Dixa

Dixa

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Freshdesk

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Freshservice

Freshservice

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
html_bodyString
is_privateBoolean
remote_created_atString
remote_idString
ticketString
userString

Front

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

GitHub Issues

GitHub Issues

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

GitLab

GitLab

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Gladly

Gladly

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Gorgias

Gorgias

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Height

Height

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Help Scout

Help Scout

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Intercom

Intercom

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Jira Service Management

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Kustomer

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Linear

Linear

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Pivotal Tracker

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Re:amaze

Re:amaze

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
ticketString

Salesforce Service Cloud

Salesforce Service Cloud

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Shortcut

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Teamwork

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Wrike

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Zoho BugTracker

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
contactString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString
Ironclad

Ironclad

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
Not seeing a platform that you're looking for? Submit a request for it here.
Hint: Use the /linked-accounts endpoint to pull platform support information.
GET

/comments/meta/post

Returns metadata for Comment POSTs.


Header Parameters

AuthorizationString
Required
Token-based authentication with required prefix "Bearer"
X-Account-TokenString
Required
Token identifying the end user.
Response
JSON
{
  "request_schema": {},
  "status": {
    "linked_account_status": "string",
    "can_make_request": true
  },
  "has_conditional_params": true,
  "has_required_linked_account_params": true
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

bodyString
html_bodyString
is_privateBoolean
remote_created_atString
remote_dataRemoteData[]
pathstring
dataobject
remote_idString
ticketString
userString

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

html_bodyString
remote_created_atString
remote_dataRemoteData[]