Ticket
object is used to represent a ticket or a task within a system.id
Stringremote_id
Stringname
Stringassignees
Arraycreator
Stringdue_date
Stringstatus
EnumOPEN
, CLOSED
, IN_PROGRESS
, ON_HOLD
. In cases where there is no clear mapping, the original value passed through will be returned.description
Stringcollections
Arrayticket_type
Stringaccount
Stringcontact
Stringparent_ticket
Stringattachments
Attachment[]Attachment
object is used to represent an attachment for a ticket.{"id": "17a54124-287f-494d-965e-3c5b330c9a68","remote_id": "19202938","file_name": "Screenshot.png","ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae","file_url": "http://alturl.com/p749b","content_type": "jpeg","uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68","remote_created_at": "2022-11-10T00:00:00Z","remote_was_deleted": true,"created_at": "2021-09-15T00:00:00Z","modified_at": "2021-10-16T00:00:00Z",Show advanced fields}
id
Stringremote_id
Stringfile_name
Stringticket
Stringfile_url
Stringcontent_type
Stringuploaded_by
Stringremote_created_at
Stringremote_was_deleted
Booleancreated_at
Stringmodified_at
Stringfield_mappings
Objectremote_data
RemoteData[]tags
Arrayremote_created_at
Stringremote_updated_at
Stringcompleted_at
Stringremote_was_deleted
Booleanticket_url
Stringpriority
EnumURGENT
, HIGH
, NORMAL
, LOW
. In cases where there is no clear mapping, the original value passed through will be returned.created_at
Stringmodified_at
Stringfield_mappings
Objectremote_data
RemoteData[]remote_fields
RemoteField[]{"id": "0958cbc6-6040-430a-848e-aafacbadf4ae","remote_id": "19202938","name": "Please add more integrations","assignees": ["17a54124-287f-494d-965e-3c5b330c9a68"],"creator": "3fa85f64-5717-4562-b3fc-2c963f66afa6","due_date": "2022-10-11T00:00:00Z","status": "OPEN","description": "Can you please add more integrations? It'll make syncing data much easier!","collections": ["fb8c55b6-1cb8-4b4c-9fb6-17924231619d"],"ticket_type": "incident","account": "0958cbc6-6040-430a-848e-aafacbadf4ae","contact": "65c345ba-6870-4974-87ba-dd31509c367a","parent_ticket": "75b33d04-30d2-4f3e-be45-27838bc94342","attachments": ["42747df1-95e7-46e2-93cc-66f1191edca5","92f972d0-2526-434b-9409-4c3b468e08f0"],"tags": ["enterprise","other-tag"],"remote_created_at": "2021-11-10T00:00:00Z","remote_updated_at": "2021-12-09T00:00:00Z","completed_at": "2021-12-09T00:00:00Z","remote_was_deleted": true,"ticket_url": "https://thirdpartysoftware.com/project/3/issue/1","priority": "HIGH","created_at": "2021-09-15T00:00:00Z","modified_at": "2021-10-16T00:00:00Z",Show advanced fields}
https://api.merge.dev/api/ticketing/v1/tickets
Returns a list of Ticket
objects.
Authorization
StringX-Account-Token
Stringaccount_id
Stringassignee_ids
Stringcollection_ids
Stringcompleted_after
Stringcompleted_before
Stringcontact_id
Stringcreated_after
Stringcreated_before
Stringcursor
Stringdue_after
Stringdue_before
Stringexpand
Stringinclude_deleted_data
Booleaninclude_remote_data
Booleaninclude_remote_fields
Booleanmodified_after
Stringmodified_before
Stringpage_size
Integerparent_ticket_id
Stringpriority
Stringproject_id
Stringremote_created_after
Stringremote_created_before
Stringremote_fields
Stringremote_id
Stringremote_updated_after
Stringremote_updated_before
Stringshow_enum_origins
Stringstatus
Stringtags
Stringticket_type
String{"next": "cD0yMDIxLTAxLTA2KzAzJTNBMjQlM0E1My40MzQzMjYlMkIwMCUzQTAw","previous": "cj1sZXdwd2VycWVtY29zZnNkc2NzUWxNMEUxTXk0ME16UXpNallsTWtJ","results": [{"id": "0958cbc6-6040-430a-848e-aafacbadf4ae","remote_id": "19202938","name": "Please add more integrations","assignees": ["17a54124-287f-494d-965e-3c5b330c9a68"],"creator": "3fa85f64-5717-4562-b3fc-2c963f66afa6","due_date": "2022-10-11T00:00:00Z","status": "OPEN","description": "Can you please add more integrations? It'll make syncing data much easier!","collections": ["fb8c55b6-1cb8-4b4c-9fb6-17924231619d"],"ticket_type": "incident","account": "0958cbc6-6040-430a-848e-aafacbadf4ae","contact": "65c345ba-6870-4974-87ba-dd31509c367a","parent_ticket": "75b33d04-30d2-4f3e-be45-27838bc94342","attachments": ["42747df1-95e7-46e2-93cc-66f1191edca5","92f972d0-2526-434b-9409-4c3b468e08f0"],"tags": ["enterprise","other-tag"],"remote_created_at": "2021-11-10T00:00:00Z","remote_updated_at": "2021-12-09T00:00:00Z","completed_at": "2021-12-09T00:00:00Z","remote_was_deleted": true,"ticket_url": "https://thirdpartysoftware.com/project/3/issue/1","priority": "HIGH","created_at": "2021-09-15T00:00:00Z","modified_at": "2021-10-16T00:00:00Z",Show advanced fields}]}

Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycollections
Arraycreator
Stringdescription
Stringdue_date
Stringname
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycollections
Arraycompleted_at
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycollections
Arraycompleted_at
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycompleted_at
Stringdescription
Stringdue_date
Stringname
Stringremote_created_at
Stringremote_id
Stringremote_updated_at
Stringstatus
Enumticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycollections
Arraycreator
Stringdescription
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycompleted_at
Stringcreator
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycontact
Stringname
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstatus
Enumticket_type
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
account
Stringassignees
Arraycompleted_at
Stringcontact
Stringdescription
Stringdue_date
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycompleted_at
Stringcontact
Stringdescription
Stringdue_date
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycontact
Stringname
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstatus
Enumtags
Arrayticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycompleted_at
Stringcreator
Stringdescription
Stringname
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycompleted_at
Stringdescription
Stringdue_date
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycontact
Stringdescription
Stringdue_date
Stringname
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycompleted_at
Stringcontact
Stringdescription
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycompleted_at
Stringdescription
Stringname
Stringparent_ticket
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycollections
Arraycompleted_at
Stringcontact
Stringdescription
Stringname
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycompleted_at
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycompleted_at
Stringcreator
Stringdescription
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Array
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycompleted_at
Stringcontact
Stringcreator
Stringdescription
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycompleted_at
Stringname
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycompleted_at
Stringcreator
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycompleted_at
Stringcontact
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
account
Stringassignees
Arraycompleted_at
Stringcontact
Stringdescription
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Array
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycollections
Arraycompleted_at
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraydescription
Stringname
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycollections
Arraycreator
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arraycontact
Stringdescription
Stringname
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
account
Stringassignees
Arraycompleted_at
Stringcontact
Stringcreator
Stringdescription
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
account
Stringassignees
Arraycompleted_at
Stringcontact
Stringcreator
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycollections
Arraycompleted_at
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
attachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arrayname
Stringremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstatus
Enumticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycollections
Arraycompleted_at
Stringcreator
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycollections
Arraydescription
Stringdue_date
Stringname
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
account
Stringassignees
Arraycollections
Arraycompleted_at
Stringdescription
Stringdue_date
Stringname
Stringparent_ticket
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
account
Stringassignees
Arraycompleted_at
Stringcontact
Stringdescription
Stringdue_date
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
assignees
Arrayattachments
Attachment[]id
stringremote_id
stringfile_name
stringticket
stringfile_url
stringcontent_type
stringuploaded_by
stringremote_created_at
stringremote_was_deleted
booleancreated_at
stringmodified_at
stringfield_mappings
objectremote_data
arraycollections
Arraydescription
Stringdue_date
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String
Merge supports Passthrough Requests to this platform's API
Supported Response Fields
account
Stringassignees
Arraycompleted_at
Stringcontact
Stringdue_date
Stringname
Stringpriority
Enumremote_created_at
Stringremote_data
RemoteData[]path
stringdata
stringremote_id
Stringremote_updated_at
Stringstatus
Enumtags
Arrayticket_type
Stringticket_url
String

https://api.merge.dev/api/ticketing/v1/tickets
Creates a Ticket
object with the given values.
Authorization
StringX-Account-Token
Stringis_debug_mode
Booleanrun_async
Booleanmodel
Objectname
Stringassignees
Arraycreator
Stringid
field in the User object.due_date
Stringstatus
EnumOPEN
, CLOSED
, IN_PROGRESS
, ON_HOLD
.description
Stringcollections
Arrayticket_type
Stringaccount
Stringid
field in the Account object.contact
Stringid
field in the Contact object.parent_ticket
Stringid
field in the Ticket object.attachments
Arraytags
Arraycompleted_at
Stringticket_url
Stringpriority
EnumURGENT
, HIGH
, NORMAL
, LOW
.integration_params
Objectlinked_account_params
Objectremote_fields
Array{"model": {"name": "Please add more integrations","assignees": ["17a54124-287f-494d-965e-3c5b330c9a68"],"creator": "3fa85f64-5717-4562-b3fc-2c963f66afa6","due_date": "2022-10-11T00:00:00Z","status": "OPEN","description": "Can you please add more integrations? It'll make syncing data much easier!","collections": ["fb8c55b6-1cb8-4b4c-9fb6-17924231619d"],"ticket_type": "incident","account": "0958cbc6-6040-430a-848e-aafacbadf4ae","contact": "65c345ba-6870-4974-87ba-dd31509c367a","parent_ticket": "75b33d04-30d2-4f3e-be45-27838bc94342","attachments": ["42747df1-95e7-46e2-93cc-66f1191edca5","92f972d0-2526-434b-9409-4c3b468e08f0"],"tags": ["enterprise","other-tag"],"completed_at": "2021-12-09T00:00:00Z","ticket_url": "https://thirdpartysoftware.com/project/3/issue/1","priority": "HIGH"}}
{"model": {"id": "0958cbc6-6040-430a-848e-aafacbadf4ae","remote_id": "19202938","name": "Please add more integrations","assignees":