Attachments

The Attachment object is used to represent an attachment for a ticket.

The Attachment object

Properties


idString
Required

remote_idString
Optional
The third-party API ID of the matching object.

file_nameString
Optional
The attachment's name. It is required to include the file extension in the attachment's name.

ticketString
Optional
The ticket associated with the attachment.

file_urlString
Optional
The attachment's url. It is required to include the file extension in the file's URL.

content_typeString
Optional
The attachment's file format.

uploaded_byString
Optional
The user who uploaded the attachment.

remote_created_atString
Optional
When the third party's attachment was created.

remote_was_deletedBoolean
Required

field_mappingsObject
Optional

remote_dataRemoteData[]
Optional

The Attachment object
JSON
{
"id": "17a54124-287f-494d-965e-3c5b330c9a68",
"remote_id": "19202938",
"file_name": "Screenshot.png",
"ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"file_url": "http://alturl.com/p749b",
"content_type": "jpeg",
"uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68",
"remote_created_at": "2022-11-10T00:00:00Z",
"remote_was_deleted": true,
Show advanced fields
}

GET

/attachments

Returns a list of Attachment objects.


Header Parameters


AuthorizationString
Required
Token-based authentication with required prefix "Bearer"

X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters


created_afterString
Optional
If provided, will only return objects created after this datetime.

created_beforeString
Optional
If provided, will only return objects created before this datetime.

cursorString
Optional
The pagination cursor value.

expandString
Optional
Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

include_deleted_dataBoolean
Optional
Whether to include data that was marked as deleted by third party webhooks.

include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.

modified_afterString
Optional
If provided, will only return objects modified after this datetime.

modified_beforeString
Optional
If provided, will only return objects modified before this datetime.

page_sizeInteger
Optional
Number of results to return per page.

remote_idString
Optional
The API provider's ID for the given object.

ticket_idString
Optional
If provided, will only return comments for this ticket.

Response
JSON
{
"next": "cD0yMDIxLTAxLTA2KzAzJTNBMjQlM0E1My40MzQzMjYlMkIwMCUzQTAw",
"previous": "cj1sZXdwd2VycWVtY29zZnNkc2NzUWxNMEUxTXk0ME16UXpNallsTWtJ",
"results": [
{
"id": "17a54124-287f-494d-965e-3c5b330c9a68",
"remote_id": "19202938",
"file_name": "Screenshot.png",
"ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"file_url": "http://alturl.com/p749b",
"content_type": "jpeg",
"uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68",
"remote_created_at": "2022-11-10T00:00:00Z",
"remote_was_deleted": true,
Show advanced fields
}
]
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Bitbucket

Bitbucket

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Freshdesk

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Front

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Gorgias

Gorgias

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Help Scout

Help Scout

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Ironclad

Ironclad

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Jira Service Management

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Kustomer

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Pivotal Tracker

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Shortcut

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

SpotDraft

SpotDraft

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_idString

ticketString

Teamwork

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Wrike

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Zoho BugTracker

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString
Salesforce Service Cloud

Salesforce Service Cloud

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
Hint: Use the /linked-accounts endpoint to pull platform support information.
POST

/attachments

Creates an Attachment object with the given values.


Header Parameters


AuthorizationString
Required
Token-based authentication with required prefix "Bearer"

X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters


is_debug_modeBoolean
Optional
Whether to include debug fields (such as log file links) in the response.

run_asyncBoolean
Optional
Whether or not third-party updates should be run asynchronously.

Body Parameters


modelObject
Required
Find available fields below under “Model Parameters”.

Model Parameters

View app-specific writable fields under “Field support by platform” in this section.

file_nameString
The attachment's name. It is required to include the file extension in the attachment's name.

ticketString
The ticket associated with the attachment. Must pass in a valid Merge ID, which can be obtained from the id field in the Ticket table.

file_urlString
The attachment's url. It is required to include the file extension in the file's URL.

content_typeString
The attachment's file format.

uploaded_byString
The user who uploaded the attachment. Must pass in a valid Merge ID, which can be obtained from the id field in the Uploaded_by table.

integration_paramsObject

linked_account_paramsObject

POST v1/attachments
JSON
{
"model": {
"file_name": "Screenshot.png",
"ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"file_url": "http://alturl.com/p749b",
"content_type": "jpeg",
"uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68"
}
}
Response
JSON
{
"model": {
"id": "17a54124-287f-494d-965e-3c5b330c9a68",
"remote_id": "19202938",
"file_name": "Screenshot.png",
"ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"file_url": "http://alturl.com/p749b",
"content_type": "jpeg",
"uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68",
"remote_created_at": "2022-11-10T00:00:00Z",
"remote_was_deleted": true,
Show advanced fields
}
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters


file_nameString
Required

file_urlString
Required

remote_created_atString
Optional

remote_idString
Optional

ticketString
Required

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters


content_typeString
Optional

file_nameString
Required

file_urlString
Required

remote_created_atString
Optional

remote_idString
Optional

ticketString
Required

uploaded_byString
Optional

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters


file_nameString
Optional

file_urlString
Optional

remote_created_atString
Optional

remote_idString
Optional

ticketString
Optional

uploaded_byString
Optional

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters


content_typeString
Optional

file_nameString
Required

file_urlString
Required

remote_created_atString
Optional

remote_idString
Optional

ticketString
Required

uploaded_byString
Optional

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters


content_typeString
Optional

file_nameString
Required

file_urlString
Required

remote_created_atString
Optional

remote_idString
Optional

ticketString
Required

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters


content_typeString
Optional

file_nameString
Optional

file_urlString
Required

remote_created_atString
Optional

remote_idString
Optional

ticketString
Required

uploaded_byString
Optional

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters


file_nameString
Required

file_urlString
Required

remote_created_atString
Optional

remote_idString
Optional

ticketString
Required

uploaded_byString
Optional
Intercom

Intercom

Coming Soon
Ironclad

Ironclad

Coming Soon
Jira Service Management

Jira Service Management

Coming Soon
Salesforce Service Cloud

Salesforce Service Cloud

Coming Soon
Shortcut

Shortcut

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
Wrike

Wrike

Coming Soon
Zendesk

Zendesk

Coming Soon
Hint: Use the /linked-accounts endpoint to pull platform support information.
GET

/attachments/{id}

Returns an Attachment object with the given id.


Header Parameters


AuthorizationString
Required
Token-based authentication with required prefix "Bearer"

X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters


expandString
Optional
Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

idString
Required

include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.
Response
JSON
{
"id": "17a54124-287f-494d-965e-3c5b330c9a68",
"remote_id": "19202938",
"file_name": "Screenshot.png",
"ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"file_url": "http://alturl.com/p749b",
"content_type": "jpeg",
"uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68",
"remote_created_at": "2022-11-10T00:00:00Z",
"remote_was_deleted": true,
Show advanced fields
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Bitbucket

Bitbucket

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Freshdesk

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Front

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Gorgias

Gorgias

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Help Scout

Help Scout

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Ironclad

Ironclad

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Jira Service Management

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Kustomer

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Pivotal Tracker

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Shortcut

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

SpotDraft

SpotDraft

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_idString

ticketString

Teamwork

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Wrike

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Zoho BugTracker

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString
Salesforce Service Cloud

Salesforce Service Cloud

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
Hint: Use the /linked-accounts endpoint to pull platform support information.
GET

/attachments/meta/post

Returns metadata for TicketingAttachment POSTs.


Header Parameters


AuthorizationString
Required
Token-based authentication with required prefix "Bearer"

X-Account-TokenString
Required
Token identifying the end user.
Response
JSON
{
"request_schema": {},
"remote_field_classes": {},
"status": {
"linked_account_status": "string",
"can_make_request": true
},
"has_conditional_params": true,
"has_required_linked_account_params": true
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Bitbucket

Bitbucket

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Freshdesk

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Front

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Gorgias

Gorgias

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Help Scout

Help Scout

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Ironclad

Ironclad

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Jira Service Management

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Kustomer

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Pivotal Tracker

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

Shortcut

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

SpotDraft

SpotDraft

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_idString

ticketString

Teamwork

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Wrike

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Zoho BugTracker

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]
pathstring
dataobject

remote_idString

ticketString

uploaded_byString
Salesforce Service Cloud

Salesforce Service Cloud

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
Hint: Use the /linked-accounts endpoint to pull platform support information.