Merge Ticketing - Attachments

Attachments

The Attachment object is used to represent an attachment for a ticket.

The Attachment object

Properties

idString

Required

remote_idString

Optional

The third-party API ID of the matching object.

file_nameString

Optional

The attachment's name. It is required to include the file extension in the attachment's name.

ticketString

Optional

The ticket associated with the attachment.

file_urlString

Optional

The attachment's url. It is required to include the file extension in the file's URL.

content_typeString

Optional

The attachment's file format.

uploaded_byString

Optional

The user who uploaded the attachment.

remote_created_atString

Optional

When the third party's attachment was created.

remote_was_deletedBoolean

Required

field_mappingsObject

Optional

modified_atString

Required

This is the datetime that this object was last updated by Merge

remote_dataRemoteData[]

Optional

The Attachment object

JSON


{
  "id": "17a54124-287f-494d-965e-3c5b330c9a68",
  "remote_id": "19202938",
  "file_name": "Screenshot.png",
  "ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae",
  "file_url": "http://alturl.com/p749b",
  "content_type": "jpeg",
  "uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68",
  "remote_created_at": "2022-11-10T00:00:00Z",
  "remote_was_deleted": true,
Show advanced fields
}

GET

/attachments

Returns a list of Attachment objects.

Header Parameters

AuthorizationString

Required

Token-based authentication with required prefix "Bearer"

X-Account-TokenString

Required

Token identifying the end user.

Query & Path Parameters

created_afterString

Optional

If provided, will only return objects created after this datetime.

created_beforeString

Optional

If provided, will only return objects created before this datetime.

cursorString

Optional

The pagination cursor value.

expandString

Optional

Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

include_deleted_dataBoolean

Optional

Whether to include data that was marked as deleted by third party webhooks.

include_remote_dataBoolean

Optional

Whether to include the original data Merge fetched from the third-party to produce these models.

modified_afterString

Optional

If provided, only objects synced by Merge after this date time will be returned.

modified_beforeString

Optional

If provided, only objects synced by Merge before this date time will be returned.

page_sizeInteger

Optional

Number of results to return per page.

remote_idString

Optional

The API provider's ID for the given object.

ticket_idString

Optional

If provided, will only return comments for this ticket.

Response

JSON


{
  "next": "cD0yMDIxLTAxLTA2KzAzJTNBMjQlM0E1My40MzQzMjYlMkIwMCUzQTAw",
  "previous": "cj1sZXdwd2VycWVtY29zZnNkc2NzUWxNMEUxTXk0ME16UXpNallsTWtJ",
  "results": [
    {
      "id": "17a54124-287f-494d-965e-3c5b330c9a68",
      "remote_id": "19202938",
      "file_name": "Screenshot.png",
      "ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae",
      "file_url": "http://alturl.com/p749b",
      "content_type": "jpeg",
      "uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68",
      "remote_created_at": "2022-11-10T00:00:00Z",
      "remote_was_deleted": true,
Show advanced fields
    }
  ]
}

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Bitbucket

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Gorgias

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Help Scout

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Ironclad

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

SpotDraft

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_idString

ticketString

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Salesforce Service Cloud

Coming Soon

Targetprocess

Coming Soon

Workfront

Coming Soon

Hint: Use the /linked-accounts endpoint to pull platform support information.

POST

/attachments

Creates an Attachment object with the given values.

Header Parameters

AuthorizationString

Required

Token-based authentication with required prefix "Bearer"

X-Account-TokenString

Required

Token identifying the end user.

Query & Path Parameters

is_debug_modeBoolean

Optional

Whether to include debug fields (such as log file links) in the response.

run_asyncBoolean

Optional

Whether or not third-party updates should be run asynchronously.

Body Parameters

modelObject

Required

Find available fields below under “Model Parameters”.

Model Parameters

View app-specific writable fields under “Field support by platform” in this section.

file_nameString

The attachment's name. It is required to include the file extension in the attachment's name.

ticketString

The ticket associated with the attachment. Must pass in a valid Merge ID, which can be obtained from the id field in the Ticket object.

file_urlString

The attachment's url. It is required to include the file extension in the file's URL.

content_typeString

The attachment's file format.

uploaded_byString

The user who uploaded the attachment. Must pass in a valid Merge ID, which can be obtained from the id field in the Uploaded_by object.

integration_paramsObject

linked_account_paramsObject

POST v1/attachments

JSON


{
  "model": {
    "file_name": "Screenshot.png",
    "ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae",
    "file_url": "http://alturl.com/p749b",
    "content_type": "jpeg",
    "uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68"
  }
}

Response

JSON


{
  "model": {
    "id": "17a54124-287f-494d-965e-3c5b330c9a68",
    "remote_id": "19202938",
    "file_name": "Screenshot.png",
    "ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae",
    "file_url": "http://alturl.com/p749b",
    "content_type": "jpeg",
    "uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68",
    "remote_created_at": "2022-11-10T00:00:00Z",
    "remote_was_deleted": true,
Show advanced fields
  }
}

Asana

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters

file_nameString

Required

file_urlString

Required

remote_created_atString

Optional

remote_idString

Optional

ticketString

Required

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters

content_typeString

Optional

file_nameString

Required

file_urlString

Required

remote_created_atString

Optional

remote_idString

Optional

ticketString

Required

uploaded_byString

Optional

Hive

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters

file_nameString

Optional

file_urlString

Optional

remote_created_atString

Optional

remote_idString

Optional

ticketString

Optional

uploaded_byString

Optional

Jira

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters

content_typeString

Optional

file_nameString

Required

file_urlString

Required

remote_created_atString

Optional

remote_idString

Optional

ticketString

Required

uploaded_byString

Optional

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters

content_typeString

Optional

file_nameString

Required

file_urlString

Required

remote_created_atString

Optional

remote_idString

Optional

ticketString

Required

Trello

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters

content_typeString

Optional

file_nameString

Optional

file_urlString

Required

remote_created_atString

Optional

remote_idString

Optional

ticketString

Required

uploaded_byString

Optional

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported POST Model Parameters

file_nameString

Required

file_urlString

Required

remote_created_atString

Optional

remote_idString

Optional

ticketString

Required

uploaded_byString

Optional

Intercom

Coming Soon

Ironclad

Coming Soon

Jira Service Management

Coming Soon

Salesforce Service Cloud

Coming Soon

Shortcut

Coming Soon

Targetprocess

Coming Soon

Workfront

Coming Soon

Wrike

Coming Soon

Zendesk

Coming Soon

Hint: Use the /linked-accounts endpoint to pull platform support information.

GET

/attachments/{id}

Returns an Attachment object with the given id.

Header Parameters

AuthorizationString

Required

Token-based authentication with required prefix "Bearer"

X-Account-TokenString

Required

Token identifying the end user.

Query & Path Parameters

expandString

Optional

Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

idString

Required

include_remote_dataBoolean

Optional

Whether to include the original data Merge fetched from the third-party to produce these models.

Response

JSON


{
  "id": "17a54124-287f-494d-965e-3c5b330c9a68",
  "remote_id": "19202938",
  "file_name": "Screenshot.png",
  "ticket": "0958cbc6-6040-430a-848e-aafacbadf4ae",
  "file_url": "http://alturl.com/p749b",
  "content_type": "jpeg",
  "uploaded_by": "28b54125-287f-494d-965e-3c5b330c9a68",
  "remote_created_at": "2022-11-10T00:00:00Z",
  "remote_was_deleted": true,
Show advanced fields
}

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Bitbucket

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Gorgias

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Help Scout

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Ironclad

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

SpotDraft

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_idString

ticketString

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Salesforce Service Cloud

Coming Soon

Targetprocess

Coming Soon

Workfront

Coming Soon

Hint: Use the /linked-accounts endpoint to pull platform support information.

GET

/attachments/meta/post

Returns metadata for TicketingAttachment POSTs.

Header Parameters

AuthorizationString

Required

Token-based authentication with required prefix "Bearer"

X-Account-TokenString

Required

Token identifying the end user.

Response

JSON


{
  "request_schema": {},
  "remote_field_classes": {},
  "status": {
    "linked_account_status": "string",
    "can_make_request": true
  },
  "has_conditional_params": true,
  "has_required_linked_account_params": true
}

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Bitbucket

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Gorgias

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Help Scout

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Ironclad

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

SpotDraft

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_idString

ticketString

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

content_typeString

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields

file_nameString

file_urlString

remote_created_atString

remote_dataRemoteData[]

pathstring

dataobject

remote_idString

ticketString

uploaded_byString

Salesforce Service Cloud

Coming Soon

Targetprocess

Coming Soon

Workfront

Coming Soon

Hint: Use the /linked-accounts endpoint to pull platform support information.

Accounts

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Collections

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