Tickets

The Ticket object is used to represent a ticket or a task within a system.

The Ticket object

Properties


idString
Required

remote_idString
Optional
The third-party API ID of the matching object.

nameString
Optional
The ticket's name.

assigneesArray
Required

due_dateString
Optional
The ticket's due date.

statusEnum
Optional
The current status of the ticket. Possible values include: OPEN, CLOSED, IN_PROGRESS, ON_HOLD, or - in cases where there is no clear mapping - the original value passed through.

descriptionString
Optional
The ticket's description.

projectString
Optional

ticket_typeString
Optional
The ticket's type.

accountString
Optional

contactString
Optional

parent_ticketString
Optional

attachmentsArray
Required

tagsArray
Required

remote_created_atString
Optional
When the third party's ticket was created.

remote_updated_atString
Optional
When the third party's ticket was updated.

completed_atString
Optional
When the ticket was completed.

remote_dataRemoteData[]
Optional

remote_was_deletedBoolean
Required

ticket_urlString
Optional
The 3rd party url of the Ticket.

priorityEnum
Optional
The priority or urgency of the Ticket. Possible values include: URGENT, HIGH, NORMAL, LOW - in cases where there is no clear mapping - the original value passed through. Possible values include: URGENT, HIGH, NORMAL, LOW, or - in cases where there is no clear mapping - the original value passed through.

The Ticket object
JSON
{
"id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"remote_id": "19202938",
"name": "Please add more integrations",
"assignees": [
"17a54124-287f-494d-965e-3c5b330c9a68"
],
"due_date": "2022-10-11T00:00:00Z",
"status": "OPEN",
"description": "Can you please add more integrations? It'll make syncing data much easier!",
"project": "fb8c55b6-1cb8-4b4c-9fb6-17924231619d",
"ticket_type": "incident",
"account": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"contact": "65c345ba-6870-4974-87ba-dd31509c367a",
"parent_ticket": "75b33d04-30d2-4f3e-be45-27838bc94342",
"attachments": [
"42747df1-95e7-46e2-93cc-66f1191edca5",
"92f972d0-2526-434b-9409-4c3b468e08f0"
],
"tags": [
"enterprise",
"other-tag"
],
"remote_created_at": "2021-11-10T00:00:00Z",
"remote_updated_at": "2021-12-09T00:00:00Z",
"completed_at": "2021-12-09T00:00:00Z",
"remote_data": [
{
"path": "string",
"data": {}
}
],
"remote_was_deleted": true,
"ticket_url": "https://thirdpartysoftware.com/project/3/issue/1",
"priority": "HIGH"
}

GET

/tickets

Returns a list of Ticket objects.


Header Parameters


AuthorizationString
Required
Token-based authentication with required prefix "Bearer"

X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters


account_idString
Optional
If provided, will only return tickets for this account.

created_afterString
Optional
If provided, will only return objects created after this datetime.

created_beforeString
Optional
If provided, will only return objects created before this datetime.

cursorString
Optional
The pagination cursor value.

expandString
Optional
Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

include_deleted_dataBoolean
Optional
Whether to include data that was marked as deleted by third party webhooks.

include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.

modified_afterString
Optional
If provided, will only return objects modified after this datetime.

modified_beforeString
Optional
If provided, will only return objects modified before this datetime.

page_sizeInteger
Optional
Number of results to return per page.

project_idString
Optional
If provided, will only return tickets for this project.

remote_fieldsString
Optional
Which fields should be returned in non-normalized form.

remote_idString
Optional
The API provider's ID for the given object.

Response
JSON
{
"next": "cD0yMDIxLTAxLTA2KzAzJTNBMjQlM0E1My40MzQzMjYlMkIwMCUzQTAw",
"previous": "cj1sZXdwd2VycWVtY29zZnNkc2NzUWxNMEUxTXk0ME16UXpNallsTWtJ",
"results": [
{
"id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"remote_id": "19202938",
"name": "Please add more integrations",
"assignees": [
"17a54124-287f-494d-965e-3c5b330c9a68"
],
"due_date": "2022-10-11T00:00:00Z",
"status": "OPEN",
"description": "Can you please add more integrations? It'll make syncing data much easier!",
"project": "fb8c55b6-1cb8-4b4c-9fb6-17924231619d",
"ticket_type": "incident",
"account": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"contact": "65c345ba-6870-4974-87ba-dd31509c367a",
"parent_ticket": "75b33d04-30d2-4f3e-be45-27838bc94342",
"attachments": [
"42747df1-95e7-46e2-93cc-66f1191edca5",
"92f972d0-2526-434b-9409-4c3b468e08f0"
],
"tags": [
"enterprise",
"other-tag"
],
"remote_created_at": "2021-11-10T00:00:00Z",
"remote_updated_at": "2021-12-09T00:00:00Z",
"completed_at": "2021-12-09T00:00:00Z",
"remote_data": [
{
"path": "string",
"data": {}
}
],
"remote_was_deleted": true,
"ticket_url": "https://thirdpartysoftware.com/project/3/issue/1",
"priority": "HIGH"
}
]
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_urlString

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

priorityEnum

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_urlString

Freshdesk

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

contactString

descriptionString

due_dateString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Front

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

contactString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

statusEnum

tagsArray

GitHub Issues

GitHub Issues

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


completed_atString

descriptionString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

ticket_urlString

GitLab

GitLab

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Intercom

Intercom

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

contactString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Ironclad

Ironclad

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

priorityEnum

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

ticket_urlString

Jira Service Management

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

contactString

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Kustomer

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

completed_atString

contactString

descriptionString

nameString

priorityEnum

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Linear

Linear

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Pivotal Tracker

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

contactString

descriptionString

due_dateString

nameString

parent_ticketString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

Shortcut

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Teamwork

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


descriptionString

due_dateString

nameString

projectString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_urlString

Wrike

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

completed_atString

contactString

descriptionString

due_dateString

nameString

priorityEnum

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

ticket_urlString

Zoho BugTracker

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

contactString

due_dateString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString
Basecamp

Basecamp

Coming Soon
Salesforce Service Cloud

Salesforce Service Cloud

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
Not seeing a platform that you're looking for? Submit a request for it here.
Hint: Use the /linked-accounts endpoint to pull platform support information.
POST

/tickets

Creates a Ticket object with the given values.


Header Parameters


AuthorizationString
Required
Token-based authentication with required prefix "Bearer"

X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters


is_debug_modeBoolean
Optional
Whether to include debug fields (such as log file links) in the response.

run_asyncBoolean
Optional
Whether or not third-party updates should be run asynchronously.

Body Parameters


modelObject
Required
Find available fields below under “Model Parameters”.

Model Parameters


remote_idString
Optional
The third-party API ID of the matching object.

nameString
Optional
The ticket's name.

assigneesArray
Required

due_dateString
Optional
The ticket's due date.

statusEnum
Optional
The current status of the ticket. Must pass in one of the following choices: OPEN, CLOSED, IN_PROGRESS, ON_HOLD.

descriptionString
Optional
The ticket's description.

projectString
Optional
Must pass in a valid Merge ID, which can be obtained from the id field in the Project table.

ticket_typeString
Optional
The ticket's type.

accountString
Optional
Must pass in a valid Merge ID, which can be obtained from the id field in the Account table.

contactString
Optional
Must pass in a valid Merge ID, which can be obtained from the id field in the Contact table.

parent_ticketString
Optional
Must pass in a valid Merge ID, which can be obtained from the id field in the Parent_ticket table.

attachmentsArray
Required

tagsArray
Required

remote_created_atString
Optional
When the third party's ticket was created.

remote_updated_atString
Optional
When the third party's ticket was updated.

completed_atString
Optional
When the ticket was completed.

ticket_urlString
Optional
The 3rd party url of the Ticket.

priorityEnum
Optional
The priority or urgency of the Ticket. Possible values include: URGENT, HIGH, NORMAL, LOW - in cases where there is no clear mapping - the original value passed through. Must pass in one of the following choices: URGENT, HIGH, NORMAL, LOW.

Response
JSON
{
"model": {
"id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"remote_id": "19202938",
"name": "Please add more integrations",
"assignees": [
"17a54124-287f-494d-965e-3c5b330c9a68"
],
"due_date": "2022-10-11T00:00:00Z",
"status": "OPEN",
"description": "Can you please add more integrations? It'll make syncing data much easier!",
"project": "fb8c55b6-1cb8-4b4c-9fb6-17924231619d",
"ticket_type": "incident",
"account": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"contact": "65c345ba-6870-4974-87ba-dd31509c367a",
"parent_ticket": "75b33d04-30d2-4f3e-be45-27838bc94342",
"attachments": [
"42747df1-95e7-46e2-93cc-66f1191edca5",
"92f972d0-2526-434b-9409-4c3b468e08f0"
],
"tags": [
"enterprise",
"other-tag"
],
"remote_created_at": "2021-11-10T00:00:00Z",
"remote_updated_at": "2021-12-09T00:00:00Z",
"completed_at": "2021-12-09T00:00:00Z",
"remote_data": [
{
"path": "string",
"data": {}
}
],
"remote_was_deleted": true,
"ticket_url": "https://thirdpartysoftware.com/project/3/issue/1",
"priority": "HIGH"
},
"warnings": [
{
"source": {
"pointer": "/age"
},
"title": "Unrecognized Field",
"detail": "An unrecognized field, age, was passed in with request data.",
"problem_type": "UNRECOGNIZED_FIELD"
}
],
"errors": [
{
"source": {
"pointer": "/model/custom_fields"
},
"title": "Missing Required Field",
"detail": "custom_fields is a required field on model.",
"problem_type": "MISSING_REQUIRED_FIELD"
}
],
"logs": [
{
"log_id": "99433219-8017-4acd-bb3c-ceb23d663832",
"dashboard_view": "https://app.merge.dev/logs/99433219-8017-4acd-bb3c-ceb23d663832",
"log_summary": {
"url": "https://harvest.greenhouse.io/v1/candidates/",
"method": "POST",
"status_code": 200
}
}
]
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

parent_ticketString
Optional

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_urlString
Optional

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

nameString
Required

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Required

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

parent_ticketString
Optional

priorityEnum
Optional

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_urlString
Optional

Freshdesk

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


accountString
Optional

assigneesArray
Optional

contactString
Required

descriptionString
Required

due_dateString
Optional

nameString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Required

tagsArray
Optional

ticket_typeString
Optional

Additional POST Parameters


integration_paramsObject
Required
unique_external_idString
Required

Front

Front

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

contactString
Optional

descriptionString
Required

nameString
Required

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

statusEnum
Optional

tagsArray
Optional

GitHub Issues

GitHub Issues

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

nameString
Required

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Optional

GitLab

GitLab

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Optional

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Required

descriptionString
Optional

due_dateString
Optional

nameString
Required

parent_ticketString
Optional

projectString
Optional

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

Additional POST Parameters


integration_paramsObject
Required
workspace_idString
Required

Intercom

Intercom

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

contactString
Required

nameString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Optional

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

parent_ticketString
Optional

priorityEnum
Optional

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Required

ticket_urlString
Optional

Jira Service Management

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

contactString
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Required

Kustomer

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


accountString
Optional

assigneesArray
Optional

contactString
Required

nameString
Required

priorityEnum
Optional

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

Linear

Linear

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

parent_ticketString
Optional

projectString
Optional

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

Additional POST Parameters


integration_paramsObject
Required
team_merge_idString
Required

Pivotal Tracker

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

nameString
Required

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Required

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


accountString
Optional

assigneesArray
Optional

contactString
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

parent_ticketString
Optional

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Required

ticket_typeString
Required

Shortcut

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

parent_ticketString
Optional

projectString
Optional

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Optional

Teamwork

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

parent_ticketString
Optional

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

Additional POST Parameters


projectObject
Required
idString
Required

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

projectString
Required

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_urlString
Optional

Wrike

Wrike

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


accountString
Optional

assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

parent_ticketString
Optional

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

ticket_typeString
Optional

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


accountString
Optional

assigneesArray
Optional

contactString
Optional

descriptionString
Required

due_dateString
Optional

nameString
Required

priorityEnum
Optional

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Optional

ticket_urlString
Optional

Zoho BugTracker

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Required

projectString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

ticket_typeString
Optional

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported POST Body Parameters


accountString
Optional

assigneesArray
Optional

contactString
Required

descriptionString
Optional

due_dateString
Optional

nameString
Required

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

ticket_typeString
Optional

Additional POST Parameters


integration_paramsObject
Required
department_idString
Required
Basecamp

Basecamp

Coming Soon
Ironclad

Ironclad

Coming Soon
Salesforce Service Cloud

Salesforce Service Cloud

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
Not seeing a platform that you're looking for? Submit a request for it here.
Hint: Use the /linked-accounts endpoint to pull platform support information.
GET

/tickets/{id}

Returns a Ticket object with the given id.


Header Parameters


AuthorizationString
Required
Token-based authentication with required prefix "Bearer"

X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters


expandString
Optional
Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

idString
Required

include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.

remote_fieldsString
Optional
Which fields should be returned in non-normalized form.

Response
JSON
{
"id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"remote_id": "19202938",
"name": "Please add more integrations",
"assignees": [
"17a54124-287f-494d-965e-3c5b330c9a68"
],
"due_date": "2022-10-11T00:00:00Z",
"status": "OPEN",
"description": "Can you please add more integrations? It'll make syncing data much easier!",
"project": "fb8c55b6-1cb8-4b4c-9fb6-17924231619d",
"ticket_type": "incident",
"account": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"contact": "65c345ba-6870-4974-87ba-dd31509c367a",
"parent_ticket": "75b33d04-30d2-4f3e-be45-27838bc94342",
"attachments": [
"42747df1-95e7-46e2-93cc-66f1191edca5",
"92f972d0-2526-434b-9409-4c3b468e08f0"
],
"tags": [
"enterprise",
"other-tag"
],
"remote_created_at": "2021-11-10T00:00:00Z",
"remote_updated_at": "2021-12-09T00:00:00Z",
"completed_at": "2021-12-09T00:00:00Z",
"remote_data": [
{
"path": "string",
"data": {}
}
],
"remote_was_deleted": true,
"ticket_url": "https://thirdpartysoftware.com/project/3/issue/1",
"priority": "HIGH"
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_urlString

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

priorityEnum

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_urlString

Freshdesk

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

contactString

descriptionString

due_dateString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Front

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

contactString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

statusEnum

tagsArray

GitHub Issues

GitHub Issues

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


completed_atString

descriptionString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

ticket_urlString

GitLab

GitLab

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Intercom

Intercom

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

contactString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Ironclad

Ironclad

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

priorityEnum

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

ticket_urlString

Jira Service Management

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

contactString

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Kustomer

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

completed_atString

contactString

descriptionString

nameString

priorityEnum

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Linear

Linear

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Pivotal Tracker

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

contactString

descriptionString

due_dateString

nameString

parent_ticketString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

Shortcut

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Teamwork

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


descriptionString

due_dateString

nameString

projectString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_urlString

Wrike

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

completed_atString

contactString

descriptionString

due_dateString

nameString

priorityEnum

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

ticket_urlString

Zoho BugTracker

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

contactString

due_dateString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString
Basecamp

Basecamp

Coming Soon
Salesforce Service Cloud

Salesforce Service Cloud

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
Not seeing a platform that you're looking for? Submit a request for it here.
Hint: Use the /linked-accounts endpoint to pull platform support information.
PATCH

/tickets/{id}


Header Parameters


AuthorizationString
Required
Token-based authentication with required prefix "Bearer"

X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters


idString
Required

is_debug_modeBoolean
Optional
Whether to include debug fields (such as log file links) in the response.

run_asyncBoolean
Optional
Whether or not third-party updates should be run asynchronously.

Body Parameters


modelObject
Required
Find available fields below under “Model Parameters”.

Model Parameters


nameString
Optional
The ticket's name.

assigneesArray
Required

due_dateString
Optional
The ticket's due date.

statusEnum
Optional
The current status of the ticket. Must pass in one of the following choices: OPEN, CLOSED, IN_PROGRESS, ON_HOLD.

descriptionString
Optional
The ticket's description.

projectString
Optional
Must pass in a valid Merge ID, which can be obtained from the id field in the Project table.

ticket_typeString
Optional
The ticket's type.

accountString
Optional
Must pass in a valid Merge ID, which can be obtained from the id field in the Account table.

contactString
Optional
Must pass in a valid Merge ID, which can be obtained from the id field in the Contact table.

parent_ticketString
Optional
Must pass in a valid Merge ID, which can be obtained from the id field in the Parent_ticket table.

tagsArray
Required

remote_created_atString
Optional
When the third party's ticket was created.

remote_updated_atString
Optional
When the third party's ticket was updated.

completed_atString
Optional
When the ticket was completed.

ticket_urlString
Optional
The 3rd party url of the Ticket.

priorityEnum
Optional
The priority or urgency of the Ticket. Possible values include: URGENT, HIGH, NORMAL, LOW - in cases where there is no clear mapping - the original value passed through. Must pass in one of the following choices: URGENT, HIGH, NORMAL, LOW.

Response
JSON
{
"model": {
"id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"remote_id": "19202938",
"name": "Please add more integrations",
"assignees": [
"17a54124-287f-494d-965e-3c5b330c9a68"
],
"due_date": "2022-10-11T00:00:00Z",
"status": "OPEN",
"description": "Can you please add more integrations? It'll make syncing data much easier!",
"project": "fb8c55b6-1cb8-4b4c-9fb6-17924231619d",
"ticket_type": "incident",
"account": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"contact": "65c345ba-6870-4974-87ba-dd31509c367a",
"parent_ticket": "75b33d04-30d2-4f3e-be45-27838bc94342",
"attachments": [
"42747df1-95e7-46e2-93cc-66f1191edca5",
"92f972d0-2526-434b-9409-4c3b468e08f0"
],
"tags": [
"enterprise",
"other-tag"
],
"remote_created_at": "2021-11-10T00:00:00Z",
"remote_updated_at": "2021-12-09T00:00:00Z",
"completed_at": "2021-12-09T00:00:00Z",
"remote_data": [
{
"path": "string",
"data": {}
}
],
"remote_was_deleted": true,
"ticket_url": "https://thirdpartysoftware.com/project/3/issue/1",
"priority": "HIGH"
},
"warnings": [
{
"source": {
"pointer": "/age"
},
"title": "Unrecognized Field",
"detail": "An unrecognized field, age, was passed in with request data.",
"problem_type": "UNRECOGNIZED_FIELD"
}
],
"errors": [
{
"source": {
"pointer": "/model/custom_fields"
},
"title": "Missing Required Field",
"detail": "custom_fields is a required field on model.",
"problem_type": "MISSING_REQUIRED_FIELD"
}
],
"logs": [
{
"log_id": "99433219-8017-4acd-bb3c-ceb23d663832",
"dashboard_view": "https://app.merge.dev/logs/99433219-8017-4acd-bb3c-ceb23d663832",
"log_summary": {
"url": "https://harvest.greenhouse.io/v1/candidates/",
"method": "POST",
"status_code": 200
}
}
]
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported PATCH Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Optional

parent_ticketString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported PATCH Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Optional

parent_ticketString
Optional

projectString
Optional

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported PATCH Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Optional

remote_created_atString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Optional

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported PATCH Body Parameters


assigneesArray
Optional

descriptionString
Optional

due_dateString
Optional

nameString
Optional

projectString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported PATCH Body Parameters


assigneesArray
Optional

due_dateString
Optional

nameString
Optional

remote_idString
Optional

remote_updated_atString
Optional

statusEnum
Optional

tagsArray
Optional

ticket_typeString
Optional
Not seeing a platform that you're looking for? Submit a request for it here.
Hint: Use the /linked-accounts endpoint to pull platform support information.
GET

/tickets/{id}/collaborators

Returns a User object with the given id.


Header Parameters


AuthorizationString
Required
Token-based authentication with required prefix "Bearer"

X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters


cursorString
Optional
The pagination cursor value.

expandString
Optional
Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

idString
Required

include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.

page_sizeInteger
Optional
Number of results to return per page.

Response
JSON
{
"next": "cD0yMDIxLTAxLTA2KzAzJTNBMjQlM0E1My40MzQzMjYlMkIwMCUzQTAw",
"previous": "cj1sZXdwd2VycWVtY29zZnNkc2NzUWxNMEUxTXk0ME16UXpNallsTWtJ",
"results": [
{
"id": "17a54124-287f-494d-965e-3c5b330c9a68",
"remote_id": "19202938",
"name": "Gil Feig",
"email_address": "help@merge.dev",
"is_active": true,
"teams": [
"28b54125-287f-494d-965e-3c5b330c9a68",
"17a54124-287f-494d-965e-3c5b330c9a68"
],
"avatar": "https://merge.dev/user_profile_pic.png",
"remote_data": [
{
"path": "string",
"data": {}
}
],
"remote_was_deleted": true
}
]
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_urlString

Azure DevOps

Azure DevOps

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

ClickUp

ClickUp

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

priorityEnum

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_urlString

Freshdesk

Freshdesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

contactString

descriptionString

due_dateString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Front

Front

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

contactString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

statusEnum

tagsArray

GitHub Issues

GitHub Issues

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


completed_atString

descriptionString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

ticket_urlString

GitLab

GitLab

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Hive

Hive

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Intercom

Intercom

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

contactString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Ironclad

Ironclad

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Jira

Jira

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

priorityEnum

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

ticket_urlString

Jira Service Management

Jira Service Management

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

contactString

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Kustomer

Kustomer

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

completed_atString

contactString

descriptionString

nameString

priorityEnum

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Linear

Linear

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

Pivotal Tracker

Pivotal Tracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

ServiceNow

ServiceNow

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

contactString

descriptionString

due_dateString

nameString

parent_ticketString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

Shortcut

Shortcut

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Teamwork

Teamwork

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

Trello

Trello

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


descriptionString

due_dateString

nameString

projectString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_urlString

Wrike

Wrike

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

Zendesk

Zendesk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

completed_atString

contactString

descriptionString

due_dateString

nameString

priorityEnum

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

ticket_typeString

ticket_urlString

Zoho BugTracker

Zoho BugTracker

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


assigneesArray

descriptionString

due_dateString

nameString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString

Zoho Desk

Zoho Desk

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


accountString

assigneesArray

contactString

due_dateString

nameString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum

tagsArray

ticket_typeString
Basecamp

Basecamp

Coming Soon
Salesforce Service Cloud

Salesforce Service Cloud

Coming Soon
Targetprocess

Targetprocess

Coming Soon
Workfront

Workfront

Coming Soon
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Hint: Use the /linked-accounts endpoint to pull platform support information.
GET

/tickets/meta/patch/{id}

Returns metadata for Ticket PATCHs.


Header Parameters


AuthorizationString
Required
Token-based authentication with required prefix "Bearer"

X-Account-TokenString
Required
Token identifying the end user.

Query & Path Parameters


idString
Required
Response
JSON
{
"request_schema": {},
"status": {
"linked_account_status": "string",
"can_make_request": true
},
"has_conditional_params": true,
"has_required_linked_account_params": true
}
Field support by platform

Asana

Asana

Merge supports Passthrough Requests to this platform's API

Supported Response Fields


completed_atString

descriptionString

due_dateString

nameString

parent_ticketString

projectString

remote_created_atString

remote_dataRemoteData[]

remote_idString

remote_updated_atString

statusEnum