Zendesk
Merge interacts with Zendesk API endpoints to access certain information as detailed below.
API Endpoints
PUT/v2/tickets/{id}
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
userUUIDcontactUUIDticketUUIDremote_created_atDateTime (ISO 8601)is_privateBooleanbodyStringremote_idStringhtml_bodyStringAccess Attachment information
Attachment fields
ticketUUIDAccess Tag information
Tag fields
nameStringAccess Ticket information
Ticket fields
statusEnumremote_updated_atDateTime (ISO 8601)tagsArrayticket_typeStringpriorityEnumdue_dateDateTime (ISO 8601)nameStringassigneesArrayremote_idStringGET/v2/deleted_users
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
email_addressStringphone_numberStringremote_idStringnameStringAccess User information
User fields
email_addressStringis_activeBooleanremote_idStringnameStringGET/v2/custom_roles
Merge interacts with this API endpoint to...
Access Role information
Role fields
ticket_accessEnumremote_dataArrayremote_idStringnameStringGET/v2/search/export
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
phone_numberStringremote_dataArraydetailsStringemail_addressStringnameStringaccountUUIDremote_idStringAccess Comment information
Comment fields
ticketUUIDAccess Attachment information
Attachment fields
ticketUUIDAccess Ticket information
Ticket fields
ticket_urlStringstatusEnumremote_updated_atDateTime (ISO 8601)remote_dataArrayticket_typeStringpriorityEnumdescriptionStringdue_dateDateTime (ISO 8601)nameStringremote_created_atDateTime (ISO 8601)creatorUUIDaccountUUIDremote_idStringAccess Tag information
Tag fields
nameStringAccess Account information
Account fields
remote_dataArraydomainsArrayremote_idStringnameStringAccess User information
User fields
rolesArrayremote_dataArrayemail_addressStringavatarStringnameStringremote_idStringis_activeBooleanPOST/v2/uploads.json
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
remote_idStringGET/v2/tickets/{ticket_id}/metrics
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_dataArrayremote_idStringcompleted_atDateTime (ISO 8601)GET/v2/tickets/{ticket_id}/comments
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
userUUIDremote_dataArraycontactUUIDremote_created_atDateTime (ISO 8601)is_privateBooleanbodyStringremote_idStringhtml_bodyStringAccess Attachment information
Attachment fields
content_typeStringfile_urlStringremote_dataArrayfile_nameStringuploaded_byUUIDremote_created_atDateTime (ISO 8601)remote_idStringGET/v2/incremental/ticket_events
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_dataArrayticketUUIDremote_created_atDateTime (ISO 8601)is_privateBooleanbodyStringremote_idStringhtml_bodyStringAccess Attachment information
Attachment fields
content_typeStringfile_urlStringremote_dataArrayfile_nameStringticketUUIDremote_created_atDateTime (ISO 8601)remote_idStringPOST/v2/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
contactUUIDremote_idStringAccess Tag information
Tag fields
nameStringGET/v2/incremental/tickets.json
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
ticket_urlStringstatusEnumremote_updated_atDateTime (ISO 8601)remote_dataArraycontactUUIDticket_typeStringpriorityEnumdescriptionStringdue_dateDateTime (ISO 8601)nameStringremote_created_atDateTime (ISO 8601)creatorUUIDaccountUUIDremote_idStringAccess Tag information
Tag fields
nameStringGET/v2/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_dataArraynameStringGET/v2/groups
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_dataArraydescriptionStringremote_idStringnameString