Zendesk
Merge interacts with Zendesk API endpoints to access certain information as detailed below.
API Endpoints
GET/v2/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
nameStringremote_dataArrayGET/v2/search/export
Merge interacts with this API endpoint to...
Access Account information
Account fields
nameStringdomainsArrayremote_idStringremote_dataArrayAccess Contact information
Contact fields
nameStringremote_idStringphone_numberStringremote_dataArrayaccountUUIDemail_addressStringdetailsStringAccess Ticket information
Ticket fields
nameStringpriorityEnumremote_updated_atDateTime (ISO 8601)remote_idStringremote_created_atDateTime (ISO 8601)ticket_urlStringdescriptionStringstatusEnumremote_dataArrayaccountUUIDdue_dateDateTime (ISO 8601)ticket_typeStringAccess Tag information
Tag fields
nameStringAccess Comment information
Comment fields
ticketUUIDAccess Attachment information
Attachment fields
ticketUUIDAccess User information
User fields
nameStringavatarStringremote_idStringrolesArrayremote_dataArrayemail_addressStringis_activeBooleanGET/v2/groups
Merge interacts with this API endpoint to...
Access Team information
Team fields
nameStringremote_dataArrayremote_idStringdescriptionStringGET/v2/deleted_users
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
nameStringphone_numberStringremote_idStringemail_addressStringAccess User information
User fields
nameStringremote_idStringemail_addressStringis_activeBooleanGET/v2/custom_roles
Merge interacts with this API endpoint to...
Access Role information
Role fields
nameStringremote_idStringticket_accessEnumremote_dataArrayPUT/v2/tickets/{id}
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
html_bodyStringremote_idStringbodyStringremote_created_atDateTime (ISO 8601)userUUIDcontactUUIDis_privateBooleanticketUUIDAccess Attachment information
Attachment fields
ticketUUIDAccess Tag information
Tag fields
nameStringAccess Ticket information
Ticket fields
nameStringpriorityEnumremote_updated_atDateTime (ISO 8601)remote_idStringassigneesArraystatusEnumdue_dateDateTime (ISO 8601)ticket_typeStringtagsArrayPOST/v2/uploads.json
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
remote_idStringGET/v2/tickets/{ticket_id}/comments
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
html_bodyStringremote_idStringbodyStringremote_created_atDateTime (ISO 8601)userUUIDremote_dataArraycontactUUIDis_privateBooleanAccess Attachment information
Attachment fields
remote_idStringfile_urlStringremote_created_atDateTime (ISO 8601)uploaded_byUUIDfile_nameStringcontent_typeStringremote_dataArrayGET/v2/tickets/{ticket_id}/metrics
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
completed_atDateTime (ISO 8601)remote_idStringremote_dataArrayGET/v2/incremental/ticket_events
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
html_bodyStringremote_idStringbodyStringremote_created_atDateTime (ISO 8601)remote_dataArrayis_privateBooleanticketUUIDAccess Attachment information
Attachment fields
remote_idStringfile_urlStringremote_created_atDateTime (ISO 8601)file_nameStringcontent_typeStringremote_dataArrayticketUUIDGET/v2/incremental/tickets.json
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
nameStringpriorityEnumremote_updated_atDateTime (ISO 8601)remote_idStringremote_created_atDateTime (ISO 8601)ticket_urlStringdescriptionStringstatusEnumremote_dataArrayaccountUUIDcontactUUIDdue_dateDateTime (ISO 8601)ticket_typeStringAccess Tag information
Tag fields
nameStringPOST/v2/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
contactUUIDremote_idStringAccess Tag information
Tag fields
nameString