Zendesk
Merge interacts with Zendesk API endpoints to access certain information as detailed below.
API Endpoints
PUT/v2/tickets/{id}
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
is_privateBooleanremote_idStringbodyStringticketUUIDuserUUIDremote_created_atDateTime (ISO 8601)html_bodyStringcontactUUIDAccess Attachment information
Attachment fields
ticketUUIDAccess Tag information
Tag fields
nameStringAccess Ticket information
Ticket fields
nameStringremote_idStringremote_updated_atDateTime (ISO 8601)ticket_typeStringdue_dateDateTime (ISO 8601)statusEnumassigneesArraytagsArraypriorityEnumGET/v2/deleted_users
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
phone_numberStringnameStringemail_addressStringremote_idStringAccess User information
User fields
remote_idStringnameStringemail_addressStringis_activeBooleanGET/v2/custom_roles
Merge interacts with this API endpoint to...
Access Role information
Role fields
remote_dataArrayticket_accessEnumnameStringremote_idStringGET/v2/search/export
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
nameStringremote_idStringaccountUUIDphone_numberStringremote_dataArraydetailsStringemail_addressStringAccess Comment information
Comment fields
ticketUUIDAccess Attachment information
Attachment fields
ticketUUIDAccess Ticket information
Ticket fields
descriptionStringnameStringremote_idStringremote_updated_atDateTime (ISO 8601)ticket_urlStringticket_typeStringdue_dateDateTime (ISO 8601)remote_created_atDateTime (ISO 8601)accountUUIDstatusEnumremote_dataArraypriorityEnumAccess Tag information
Tag fields
nameStringAccess Account information
Account fields
remote_dataArraydomainsArraynameStringremote_idStringAccess User information
User fields
rolesArraynameStringremote_idStringavatarStringis_activeBooleanremote_dataArrayemail_addressStringPOST/v2/uploads.json
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
remote_idStringGET/v2/tickets/{ticket_id}/metrics
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_dataArraycompleted_atDateTime (ISO 8601)remote_idStringGET/v2/tickets/{ticket_id}/comments
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
is_privateBooleanremote_idStringbodyStringuserUUIDremote_created_atDateTime (ISO 8601)html_bodyStringcontactUUIDremote_dataArrayAccess Attachment information
Attachment fields
content_typeStringremote_idStringfile_nameStringremote_created_atDateTime (ISO 8601)uploaded_byUUIDremote_dataArrayfile_urlStringGET/v2/incremental/ticket_events
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
is_privateBooleanremote_idStringbodyStringticketUUIDremote_created_atDateTime (ISO 8601)html_bodyStringremote_dataArrayAccess Attachment information
Attachment fields
content_typeStringremote_idStringfile_nameStringticketUUIDremote_created_atDateTime (ISO 8601)remote_dataArrayfile_urlStringPOST/v2/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
contactUUIDremote_idStringAccess Tag information
Tag fields
nameStringGET/v2/incremental/tickets.json
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
descriptionStringnameStringremote_idStringremote_updated_atDateTime (ISO 8601)ticket_urlStringticket_typeStringdue_dateDateTime (ISO 8601)remote_created_atDateTime (ISO 8601)contactUUIDaccountUUIDstatusEnumremote_dataArraypriorityEnumAccess Tag information
Tag fields
nameStringGET/v2/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_dataArraynameStringGET/v2/groups
Merge interacts with this API endpoint to...
Access Team information
Team fields
descriptionStringremote_dataArraynameStringremote_idString