Engagement object is used to represent an interaction noted in a CRM system.idUUIDremote_idStringcreated_atDateTime (ISO 8601)modified_atDateTime (ISO 8601)ownerUUIDcontentStringsubjectStringdirectionEnumINBOUND, OUTBOUND. In cases where there is no clear mapping, the original value passed through will be returned. To receive all enum values in the original format, use the show_enum_origins query parameter. Learn more.engagement_typeUUIDstart_timeDateTime (ISO 8601)end_timeDateTime (ISO 8601)accountUUIDcontactsArrayremote_was_deletedBooleanfield_mappingsObjectremote_dataRemoteData[]RemoteData object is used to represent the full data pulled from the third-party API for an object.pathStringdataAnyremote_fieldsRemoteField[]https://api.merge.dev/api/crm/v1/engagements
Returns a list of Engagement objects.
created_afterDateTime (ISO 8601)created_beforeDateTime (ISO 8601)cursorStringexpandStringinclude_deleted_dataBooleaninclude_remote_dataBooleaninclude_remote_fieldsBooleaninclude_shell_dataBooleanmodified_afterDateTime (ISO 8601)modified_beforeDateTime (ISO 8601)page_sizeIntegerremote_idStringstarted_afterDateTime (ISO 8601)started_beforeDateTime (ISO 8601)
Supported Response Fields
accountUUIDcontentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontentStringengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringsubjectString
Supported Response Fields
accountUUIDcontentStringengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idString
Supported Response Fields
accountUUIDcontentStringdirectionEnumengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringsubjectString
Supported Response Fields
accountUUIDengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringsubjectString
Supported Response Fields
accountUUIDcontactsArraycontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_fieldsRemoteField[]remote_field_classobjectvalueobjectremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
contactsArrayend_timeDateTime (ISO 8601)engagement_typeUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
contentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontactsArraycontentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_fieldsRemoteField[]remote_field_classobjectvalueobjectremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontactsArraycontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_fieldsRemoteField[]remote_field_classobjectvalueobjectremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontactsArraycontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
contentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
contentStringengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontactsArraycontentStringdirectionEnumengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)
Supported Response Fields
accountUUIDcontactsArraycontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectStringhttps://api.merge.dev/api/crm/v1/engagements
Creates an Engagement object with the given values.
is_debug_modeBooleanrun_asyncBooleanmodelObjectownerUUIDid field in the User object.contentStringsubjectStringdirectionEnumINBOUND, OUTBOUND.engagement_typeUUIDid field in the EngagementType object.start_timeDateTime (ISO 8601)end_timeDateTime (ISO 8601)accountUUIDid field in the Account object.contactsArrayintegration_paramsObjectlinked_account_paramsObjectremote_fieldsArray
Supported POST Model Parameters
engagement_typeUUIDownerUUIDremote_idStringsubjectString
Supported POST Model Parameters
accountUUIDcontactsArraycontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_idStringstart_timeDateTime (ISO 8601)subjectStringAdditional POST Parameters
remote_fieldsObjectremote_field_classString
Supported POST Model Parameters
accountUUIDcontactsArrayengagement_typeUUIDownerUUIDremote_fieldsRemoteField[]remote_field_classobjectvalueobjectremote_idStringsubjectString
Supported POST Model Parameters
accountUUIDcontactsArraycontentStringengagement_typeUUIDownerUUIDremote_idStringsubjectStringAdditional POST Parameters
remote_fieldsObjectremote_field_classStringvalueString
Supported POST Model Parameters
accountUUIDcontentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported POST Model Parameters
accountUUIDcontentStringdirectionEnumengagement_typeUUIDownerUUIDremote_idStringstart_timeDateTime (ISO 8601)
Supported POST Model Parameters
accountUUIDcontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_idStringstart_timeDateTime (ISO 8601)subjectStringhttps://api.merge.dev/api/crm/v1/engagements/{id}
Returns an Engagement object with the given id.
expandStringidUUIDinclude_remote_dataBooleaninclude_remote_fieldsBooleaninclude_shell_dataBoolean
Supported Response Fields
accountUUIDcontentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontentStringengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringsubjectString
Supported Response Fields
accountUUIDcontentStringengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idString
Supported Response Fields
accountUUIDcontentStringdirectionEnumengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringsubjectString
Supported Response Fields
accountUUIDengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringsubjectString
Supported Response Fields
accountUUIDcontactsArraycontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_fieldsRemoteField[]remote_field_classobjectvalueobjectremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
contactsArrayend_timeDateTime (ISO 8601)engagement_typeUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
contentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontactsArraycontentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_fieldsRemoteField[]remote_field_classobjectvalueobjectremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontactsArraycontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_fieldsRemoteField[]remote_field_classobjectvalueobjectremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontactsArraycontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
contentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
contentStringengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported Response Fields
accountUUIDcontactsArraycontentStringdirectionEnumengagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)
Supported Response Fields
accountUUIDcontactsArraycontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_dataRemoteData[]pathstringdatastringremote_idStringstart_timeDateTime (ISO 8601)subjectStringhttps://api.merge.dev/api/crm/v1/engagements/{id}
Updates an Engagement object with the given id.
idUUIDis_debug_modeBooleanrun_asyncBooleanmodelObjectownerUUIDid field in the Owner object.contentStringsubjectStringdirectionEnumINBOUND, OUTBOUND.engagement_typeUUIDid field in the Engagement_type object.start_timeDateTime (ISO 8601)end_timeDateTime (ISO 8601)accountUUIDid field in the Account object.contactsArrayintegration_paramsObjectlinked_account_paramsObjectremote_fieldsArray
Supported PATCH Model Parameters
accountUUIDcontentStringdirectionEnumengagement_typeUUIDownerUUIDremote_idStringsubjectString
Supported PATCH Model Parameters
accountUUIDcontentStringengagement_typeUUIDownerUUIDsubjectStringhttps://api.merge.dev/api/crm/v1/engagements/meta/patch/{id}
Returns metadata for Engagement PATCHs.
idUUID
Supported PATCH Model Parameters
accountUUIDcontentStringdirectionEnumengagement_typeUUIDownerUUIDremote_idStringsubjectString
Supported PATCH Model Parameters
accountUUIDcontentStringengagement_typeUUIDownerUUIDsubjectStringhttps://api.merge.dev/api/crm/v1/engagements/meta/post
Returns metadata for Engagement POSTs.

Supported POST Model Parameters
engagement_typeUUIDownerUUIDremote_idStringsubjectString
Supported POST Model Parameters
accountUUIDcontactsArraycontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_idStringstart_timeDateTime (ISO 8601)subjectStringAdditional POST Parameters
remote_fieldsObjectremote_field_classString
Supported POST Model Parameters
accountUUIDcontactsArrayengagement_typeUUIDownerUUIDremote_fieldsRemoteField[]remote_field_classobjectvalueobjectremote_idStringsubjectString
Supported POST Model Parameters
accountUUIDcontactsArraycontentStringengagement_typeUUIDownerUUIDremote_idStringsubjectStringAdditional POST Parameters
remote_fieldsObjectremote_field_classStringvalueString
Supported POST Model Parameters
accountUUIDcontentStringend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_idStringstart_timeDateTime (ISO 8601)subjectString
Supported POST Model Parameters
accountUUIDcontentStringdirectionEnumengagement_typeUUIDownerUUIDremote_idStringstart_timeDateTime (ISO 8601)
Supported POST Model Parameters
accountUUIDcontentStringdirectionEnumend_timeDateTime (ISO 8601)engagement_typeUUIDownerUUIDremote_idStringstart_timeDateTime (ISO 8601)subjectStringhttps://api.merge.dev/api/crm/v1/engagements/remote-field-classes
Returns a list of RemoteFieldClass objects.
cursorStringinclude_deleted_dataBooleaninclude_remote_dataBooleaninclude_remote_fieldsBooleaninclude_shell_dataBooleanis_common_model_fieldBooleanis_customBooleanpage_sizeInteger