Engagement
object is used to represent an interaction noted in a CRM system.id
UUIDremote_id
Stringcreated_at
DateTime (ISO 8601)modified_at
DateTime (ISO 8601)owner
UUIDcontent
Stringsubject
Stringdirection
EnumINBOUND
, OUTBOUND
. In cases where there is no clear mapping, the original value passed through will be returned. To receive all enum values in the original format, use the show_enum_origins query parameter. Learn more.engagement_type
UUIDstart_time
DateTime (ISO 8601)end_time
DateTime (ISO 8601)account
UUIDcontacts
Arrayremote_was_deleted
Booleanfield_mappings
Objectremote_data
RemoteData[]RemoteData
object is used to represent the full data pulled from the third-party API for an object.path
Stringdata
Anyremote_fields
RemoteField[]https://api.merge.dev/api/crm/v1/engagements
Returns a list of Engagement
objects.
created_after
DateTime (ISO 8601)created_before
DateTime (ISO 8601)cursor
Stringexpand
Stringinclude_deleted_data
Booleaninclude_remote_data
Booleaninclude_remote_fields
Booleaninclude_shell_data
Booleanmodified_after
DateTime (ISO 8601)modified_before
DateTime (ISO 8601)page_size
Integerremote_id
Stringstarted_after
DateTime (ISO 8601)started_before
DateTime (ISO 8601)
Supported Response Fields
account
UUIDcontent
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontent
Stringengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringsubject
String
Supported Response Fields
account
UUIDcontent
Stringengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
String
Supported Response Fields
account
UUIDcontent
Stringdirection
Enumengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringsubject
String
Supported Response Fields
account
UUIDengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringsubject
String
Supported Response Fields
account
UUIDcontacts
Arraycontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontent
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
contacts
Arrayend_time
DateTime (ISO 8601)engagement_type
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
content
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontacts
Arrayengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringsubject
String
Supported Response Fields
account
UUIDend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontacts
Arraycontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontacts
Arraycontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
content
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
content
Stringengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontent
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontacts
Arraycontent
Stringdirection
Enumengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)
Supported Response Fields
account
UUIDcontacts
Arraycontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
Stringhttps://api.merge.dev/api/crm/v1/engagements
Creates an Engagement
object with the given values.
is_debug_mode
Booleanrun_async
Booleanmodel
Objectowner
UUIDid
field in the User object.content
Stringsubject
Stringdirection
EnumINBOUND
, OUTBOUND
.engagement_type
UUIDid
field in the EngagementType object.start_time
DateTime (ISO 8601)end_time
DateTime (ISO 8601)account
UUIDid
field in the Account object.contacts
Arrayintegration_params
Objectlinked_account_params
Objectremote_fields
Array
Supported POST Model Parameters
engagement_type
UUIDowner
UUIDremote_id
Stringsubject
String
Supported POST Model Parameters
account
UUIDcontacts
Arraycontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_id
Stringstart_time
DateTime (ISO 8601)subject
StringAdditional POST Parameters
remote_fields
Objectremote_field_class
String
Supported POST Model Parameters
account
UUIDcontacts
Arrayengagement_type
UUIDowner
UUIDremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringsubject
String
Supported POST Model Parameters
account
UUIDcontacts
Arraycontent
Stringengagement_type
UUIDowner
UUIDremote_id
Stringsubject
StringAdditional POST Parameters
remote_fields
Objectremote_field_class
Stringvalue
String
Supported POST Model Parameters
account
UUIDcontent
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported POST Model Parameters
account
UUIDcontent
Stringdirection
Enumengagement_type
UUIDowner
UUIDremote_id
Stringstart_time
DateTime (ISO 8601)
Supported POST Model Parameters
account
UUIDcontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_id
Stringstart_time
DateTime (ISO 8601)subject
Stringhttps://api.merge.dev/api/crm/v1/engagements/{id}
Returns an Engagement
object with the given id
.
expand
Stringid
UUIDinclude_remote_data
Booleaninclude_remote_fields
Boolean
Supported Response Fields
account
UUIDcontent
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontent
Stringengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringsubject
String
Supported Response Fields
account
UUIDcontent
Stringengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
String
Supported Response Fields
account
UUIDcontent
Stringdirection
Enumengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringsubject
String
Supported Response Fields
account
UUIDengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringsubject
String
Supported Response Fields
account
UUIDcontacts
Arraycontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontent
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
contacts
Arrayend_time
DateTime (ISO 8601)engagement_type
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
content
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontacts
Arrayengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringsubject
String
Supported Response Fields
account
UUIDend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontacts
Arraycontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontacts
Arraycontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
content
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
content
Stringengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontent
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported Response Fields
account
UUIDcontacts
Arraycontent
Stringdirection
Enumengagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)
Supported Response Fields
account
UUIDcontacts
Arraycontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_data
RemoteData[]path
stringdata
stringremote_id
Stringstart_time
DateTime (ISO 8601)subject
Stringhttps://api.merge.dev/api/crm/v1/engagements/{id}
Updates an Engagement
object with the given id
.
id
UUIDis_debug_mode
Booleanrun_async
Booleanmodel
Objectowner
UUIDid
field in the Owner object.content
Stringsubject
Stringdirection
EnumINBOUND
, OUTBOUND
.engagement_type
UUIDid
field in the Engagement_type object.start_time
DateTime (ISO 8601)end_time
DateTime (ISO 8601)account
UUIDid
field in the Account object.contacts
Arrayintegration_params
Objectlinked_account_params
Objectremote_fields
Array
Supported PATCH Model Parameters
account
UUIDcontent
Stringdirection
Enumengagement_type
UUIDowner
UUIDremote_id
Stringsubject
String
Supported PATCH Model Parameters
account
UUIDcontent
Stringengagement_type
UUIDowner
UUIDsubject
Stringhttps://api.merge.dev/api/crm/v1/engagements/meta/patch/{id}
Returns metadata for Engagement
PATCHs.
id
UUID
Supported PATCH Model Parameters
account
UUIDcontent
Stringdirection
Enumengagement_type
UUIDowner
UUIDremote_id
Stringsubject
String
Supported PATCH Model Parameters
account
UUIDcontent
Stringengagement_type
UUIDowner
UUIDsubject
Stringhttps://api.merge.dev/api/crm/v1/engagements/meta/post
Returns metadata for Engagement
POSTs.

Supported POST Model Parameters
engagement_type
UUIDowner
UUIDremote_id
Stringsubject
String
Supported POST Model Parameters
account
UUIDcontacts
Arraycontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_id
Stringstart_time
DateTime (ISO 8601)subject
StringAdditional POST Parameters
remote_fields
Objectremote_field_class
String
Supported POST Model Parameters
account
UUIDcontacts
Arrayengagement_type
UUIDowner
UUIDremote_fields
RemoteField[]remote_field_class
objectvalue
objectremote_id
Stringsubject
String
Supported POST Model Parameters
account
UUIDcontacts
Arraycontent
Stringengagement_type
UUIDowner
UUIDremote_id
Stringsubject
StringAdditional POST Parameters
remote_fields
Objectremote_field_class
Stringvalue
String
Supported POST Model Parameters
account
UUIDcontent
Stringend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_id
Stringstart_time
DateTime (ISO 8601)subject
String
Supported POST Model Parameters
account
UUIDcontent
Stringdirection
Enumengagement_type
UUIDowner
UUIDremote_id
Stringstart_time
DateTime (ISO 8601)
Supported POST Model Parameters
account
UUIDcontent
Stringdirection
Enumend_time
DateTime (ISO 8601)engagement_type
UUIDowner
UUIDremote_id
Stringstart_time
DateTime (ISO 8601)subject
Stringhttps://api.merge.dev/api/crm/v1/engagements/remote-field-classes
Returns a list of RemoteFieldClass
objects.
cursor
Stringinclude_deleted_data
Booleaninclude_remote_data
Booleaninclude_remote_fields
Booleaninclude_shell_data
Booleanis_common_model_field
Booleanpage_size
Integer