Engagement Types
The
Engagement Type object is used to represent an interaction activity. A given Engagement typically has an Engagement Type object represented in the engagement_type field.Properties
idUUIDRequired
remote_idStringOptional
The third-party API ID of the matching object.
created_atDateTime (ISO 8601)Required
The datetime that this object was created by Merge.
modified_atDateTime (ISO 8601)Required
The datetime that this object was modified by Merge.
activity_typeEnumOptional
The engagement type's activity type. Possible values include:
CALL, MEETING, EMAIL. In cases where there is no clear mapping, the original value passed through will be returned. To receive all enum values in the original format, use the show_enum_origins query parameter. Learn more.nameStringOptional
The engagement type's name.
remote_fieldsRemoteField[]Required
GET
/engagement-types
https://api.merge.dev/api/crm/v1/engagement-types
US
EU
APAC
Returns a list of EngagementType objects.
Query & Path Parameters
created_afterDateTime (ISO 8601)Optional
If provided, will only return objects created after this datetime.
created_beforeDateTime (ISO 8601)Optional
If provided, will only return objects created before this datetime.
cursorStringOptional
The pagination cursor value.
include_deleted_dataBooleanOptional
Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. Learn more.
include_remote_dataBooleanOptional
Whether to include the original data Merge fetched from the third-party to produce these models.
include_remote_fieldsBooleanOptional
Whether to include all remote fields, including fields that Merge did not map to common models, in a normalized format.
include_shell_dataBooleanOptional
Whether to include shell records. Shell records are empty records (they may contain some metadata but all other fields are null).
modified_afterDateTime (ISO 8601)Optional
If provided, only objects synced by Merge after this date time will be returned.
modified_beforeDateTime (ISO 8601)Optional
If provided, only objects synced by Merge before this date time will be returned.
page_sizeIntegerOptional
Number of results to return per page.
remote_idStringOptional
The API provider's ID for the given object.
Field support by integration
See all supported fieldsUse the /linked-accounts endpoint to pull platform support information
Accelo
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
ActiveCampaign
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
Capsule
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idString
Close
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
Copper
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idString
HubSpot
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
Insightly
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idString
Keap
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
Microsoft Dynamics 365 Sales
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
Nutshell
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idString
Pipedrive
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
Salesflare
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
Salesforce
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
SugarCRM
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
Teamleader
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idString
Teamwork CRM
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idString
Vtiger
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
Zendesk Sell
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameString
Zoho CRM
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringGET
/engagement-types/{id}
https://api.merge.dev/api/crm/v1/engagement-types/{id}
US
EU
APAC
Returns an EngagementType object with the given id.
Query & Path Parameters
idUUIDRequired
include_remote_dataBooleanOptional
Whether to include the original data Merge fetched from the third-party to produce these models.
include_remote_fieldsBooleanOptional
Whether to include all remote fields, including fields that Merge did not map to common models, in a normalized format.
Field support by integration
See all supported fieldsUse the /linked-accounts endpoint to pull platform support information
Accelo
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringActiveCampaign
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringCapsule
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idStringClose
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringCopper
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idStringHubSpot
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringInsightly
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idStringKeap
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringMicrosoft Dynamics 365 Sales
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringNutshell
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idStringPipedrive
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringSalesflare
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringSalesforce
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringSugarCRM
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringTeamleader
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idStringTeamwork CRM
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringremote_idStringVtiger
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringZendesk Sell
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringZoho CRM
On top of normalized Common Models, Merge also supports Passthrough Requests and deleted data detection for this platform's API
Supported Response Fields
activity_typeEnumnameStringGET
/engagement-types/remote-field-classes
Betahttps://api.merge.dev/api/crm/v1/engagement-types/remote-field-classes
US
EU
APAC
Returns a list of RemoteFieldClass objects.
Query & Path Parameters
cursorStringOptional
The pagination cursor value.
include_deleted_dataBooleanOptional
Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. Learn more.
include_remote_dataBooleanOptional
Whether to include the original data Merge fetched from the third-party to produce these models.
include_remote_fieldsBooleanOptional
Whether to include all remote fields, including fields that Merge did not map to common models, in a normalized format.
include_shell_dataBooleanOptional
Whether to include shell records. Shell records are empty records (they may contain some metadata but all other fields are null).
is_common_model_fieldBooleanOptional
If provided, will only return remote field classes with this is_common_model_field value
page_sizeIntegerOptional
Number of results to return per page.