Merge Docs

GET

/issues

Gets issues.

Header Parameters

AuthorizationString

Required

Token-based authentication with required prefix "Bearer"

Query & Path Parameters

account_tokenString

Optional

cursorString

Optional

The pagination cursor value.

end_dateString

Optional

If included, will only include issues whose most recent action occurred before this time

end_user_organization_nameString

Optional

first_incident_time_afterString

Optional

If provided, will only return issues whose first incident time was after this datetime.

first_incident_time_beforeString

Optional

If provided, will only return issues whose first incident time was before this datetime.

include_mutedString

Optional

If True, will include muted issues

integration_nameString

Optional

last_incident_time_afterString

Optional

If provided, will only return issues whose last incident time was after this datetime.

last_incident_time_beforeString

Optional

If provided, will only return issues whose last incident time was before this datetime.

page_sizeInteger

Optional

Number of results to return per page.

start_dateString

Optional

If included, will only include issues whose most recent action occurred after this time

statusString

Optional

Status of the issue. Options: ('ONGOING', 'RESOLVED')

Response

JSON


{
  "next": "cD0yMDIxLTAxLTA2KzAzJTNBMjQlM0E1My40MzQzMjYlMkIwMCUzQTAw",
  "previous": "cj1sZXdwd2VycWVtY29zZnNkc2NzUWxNMEUxTXk0ME16UXpNallsTWtJ",
  "results": [
    {
      "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "status": "ONGOING",
      "error_description": "string",
      "end_user": "b82302de-852e-4e60-b050-edf9da3b7c02",
      "first_incident_time": "2022-12-05T16:19:15.161Z",
      "last_incident_time": "2022-12-05T16:19:15.161Z",
      "is_muted": true,
      "error_details": [
        "Missing employee permissions.",
        "Missing time off permissions."
      ]
    }
  ]
}

GET

/issues/{id}

Get a specific issue.

Header Parameters

AuthorizationString

Required

Token-based authentication with required prefix "Bearer"

Query & Path Parameters

idString

Required

Response

JSON


{
  "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "status": "ONGOING",
  "error_description": "string",
  "end_user": "b82302de-852e-4e60-b050-edf9da3b7c02",
  "first_incident_time": "2022-12-05T16:19:15.161Z",
  "last_incident_time": "2022-12-05T16:19:15.161Z",
  "is_muted": true,
  "error_details": [
    "Missing employee permissions.",
    "Missing time off permissions."
  ]
}