Re:amaze
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Re:amaze API endpoints to access certain information as detailed below.
API Endpoints

GET/v1/contacts
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
detailsString

remote_dataArray

remote_idString

phone_numberString

email_addressString

nameString
GET/v1/conversations
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_dataArray

descriptionString

remote_updated_atDateTime (ISO 8601)

remote_created_atDateTime (ISO 8601)

statusEnum

remote_idString

contactUUID

nameString

ticket_urlString
Access User information
User fields
remote_idString

nameString

email_addressString
Access Tag information
Tag fields
nameString
Access Comment information
Comment fields
ticketUUID
GET/v1/conversations/{conversation_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_dataArray

remote_created_atDateTime (ISO 8601)

is_privateBoolean

bodyString