Kustomer
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Kustomer API endpoints to access certain information as detailed below.
API Endpoints
GET/v1/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
remote_dataArray
ticketUUID
bodyString
Access Attachment information
Attachment fields
ticketUUID
remote_created_atDateTime (ISO 8601)
uploaded_byUUID
GET/v1/messages/{message_id}/attachments/{attachment_id}
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
remote_idString
file_urlString
file_nameString
content_typeString
remote_dataArray
GET/v1/companies
Merge interacts with this API endpoint to...
Access Account information
Account fields
remote_dataArray
nameString
remote_idString
GET/v1/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_dataArray
nameString
remote_idString
GET/v1/conversations
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_updated_atDateTime (ISO 8601)
remote_created_atDateTime (ISO 8601)
descriptionString
remote_idString
priorityEnum
nameString
contactUUID
completed_atDateTime (ISO 8601)
remote_dataArray
statusEnum
accountUUID
POST/v1/conversations/{id}/notes
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
ticketUUID
bodyString
POST/v1/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
nameString
remote_idString
POST/v1/conversations
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_updated_atDateTime (ISO 8601)
remote_created_atDateTime (ISO 8601)
tagsArray
remote_idString
assigneesArray
priorityEnum
nameString
contactUUID
statusEnum
accountUUID
GET/v1/users
Merge interacts with this API endpoint to...
Access User information
User fields
remote_dataArray
nameString
remote_idString
email_addressString
GET/v1/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_dataArray
nameString
remote_idString
GET/v1/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_idString
nameString
email_addressString
remote_dataArray
phone_numberString
accountUUID
GET/v1/notes
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
remote_dataArray
ticketUUID
bodyString
Access Attachment information
Attachment fields
ticketUUID
uploaded_byUUID
GET/v1/attachments/{attachment_id}
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
remote_created_atDateTime (ISO 8601)
remote_idString
file_urlString
file_nameString
content_typeString
remote_dataArray