Kustomer
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Kustomer API endpoints to access certain information as detailed below.
API Endpoints
GET/v1/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_dataArray
userUUID
remote_created_atDateTime (ISO 8601)
remote_idString
bodyString
ticketUUID
Access Attachment information
Attachment fields
remote_created_atDateTime (ISO 8601)
uploaded_byUUID
ticketUUID
GET/v1/messages/{message_id}/attachments/{attachment_id}
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
content_typeString
remote_dataArray
remote_idString
file_urlString
file_nameString
GET/v1/conversations
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_dataArray
descriptionString
remote_updated_atDateTime (ISO 8601)
accountUUID
remote_created_atDateTime (ISO 8601)
statusEnum
remote_idString
completed_atDateTime (ISO 8601)
contactUUID
nameString
priorityEnum
GET/v1/companies
Merge interacts with this API endpoint to...
Access Account information
Account fields
remote_dataArray
remote_idString
nameString
GET/v1/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_dataArray
remote_idString
nameString
POST/v1/conversations/{id}/notes
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
userUUID
remote_created_atDateTime (ISO 8601)
remote_idString
bodyString
ticketUUID
POST/v1/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_idString
nameString
POST/v1/conversations
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_updated_atDateTime (ISO 8601)
accountUUID
remote_created_atDateTime (ISO 8601)
statusEnum
remote_idString
tagsArray
assigneesArray
contactUUID
nameString
priorityEnum
GET/v1/users
Merge interacts with this API endpoint to...
Access User information
User fields
remote_dataArray
remote_idString
nameString
email_addressString
GET/v1/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_dataArray
remote_idString
nameString
GET/v1/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_dataArray
accountUUID
remote_idString
phone_numberString
email_addressString
nameString
GET/v1/notes
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_dataArray
userUUID
remote_created_atDateTime (ISO 8601)
remote_idString
bodyString
ticketUUID
Access Attachment information
Attachment fields
uploaded_byUUID
ticketUUID
GET/v1/attachments/{attachment_id}
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
content_typeString
remote_dataArray
remote_created_atDateTime (ISO 8601)
remote_idString
file_urlString
file_nameString