Kustomer
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Kustomer API endpoints to access certain information as detailed below.
API Endpoints
POST/v1/conversations/{id}/notes
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
bodyString
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
ticketUUID
POST/v1/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_idString
nameString
POST/v1/conversations
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_created_atDateTime (ISO 8601)
priorityEnum
statusEnum
accountUUID
assigneesArray
remote_idString
remote_updated_atDateTime (ISO 8601)
nameString
contactUUID
tagsArray
GET/v1/conversations
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
descriptionString
remote_dataArray
remote_created_atDateTime (ISO 8601)
priorityEnum
statusEnum
completed_atDateTime (ISO 8601)
accountUUID
remote_idString
remote_updated_atDateTime (ISO 8601)
nameString
contactUUID
GET/v1/companies
Merge interacts with this API endpoint to...
Access Account information
Account fields
remote_idString
remote_dataArray
nameString
GET/v1/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idString
remote_dataArray
nameString
GET/v1/users
Merge interacts with this API endpoint to...
Access User information
User fields
email_addressString
remote_idString
remote_dataArray
nameString
GET/v1/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_idString
remote_dataArray
nameString
GET/v1/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_dataArray
email_addressString
phone_numberString
accountUUID
remote_idString
nameString
GET/v1/notes
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
bodyString
remote_dataArray
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
ticketUUID
Access Attachment information
Attachment fields
uploaded_byUUID
ticketUUID
GET/v1/attachments/{attachment_id}
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
remote_dataArray
remote_created_atDateTime (ISO 8601)
content_typeString
file_urlString
remote_idString
file_nameString
GET/v1/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
bodyString
remote_dataArray
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
ticketUUID
Access Attachment information
Attachment fields
uploaded_byUUID
remote_created_atDateTime (ISO 8601)
ticketUUID
GET/v1/messages/{message_id}/attachments/{attachment_id}
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
remote_dataArray
content_typeString
file_urlString
remote_idString
file_nameString