Jira Service Management
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Jira Service Management API endpoints to access certain information as detailed below.
API Endpoints
GET/api/3/issue/{id}
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
descriptionString
remote_created_atDateTime (ISO 8601)
priorityEnum
statusEnum
completed_atDateTime (ISO 8601)
creatorUUID
collectionsArray
assigneesArray
due_dateDateTime (ISO 8601)
remote_idString
contactUUID
remote_updated_atDateTime (ISO 8601)
nameString
ticket_urlString
projectUnknown
tagsArray
ticket_typeString
Access Tag information
Tag fields
nameString
Access Attachment information
Attachment fields
remote_dataArray
remote_created_atDateTime (ISO 8601)
content_typeString
file_urlString
remote_idString
uploaded_byUUID
file_nameString
POST/api/3/issue/{issueIdOrKey}/attachments
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
remote_created_atDateTime (ISO 8601)
content_typeString
file_urlString
remote_idString
uploaded_byUUID
file_nameString
GET/api/3/search/jql
Merge interacts with this API endpoint to...
Access Viewer information
Viewer fields
userUUID
Access Tag information
Tag fields
remote_dataArray
nameString
Access Comment information
Comment fields
ticketUUID
Access Ticket information
Ticket fields
descriptionString
remote_dataArray
remote_created_atDateTime (ISO 8601)
priorityEnum
statusEnum
creatorUUID
completed_atDateTime (ISO 8601)
parent_ticketUUID
due_dateDateTime (ISO 8601)
remote_idString
contactUUID
remote_updated_atDateTime (ISO 8601)
nameString
ticket_urlString
projectUnknown
ticket_typeString
Access Attachment information
Attachment fields
ticketUUID
GET/api/3/issue/{id}/comment
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_dataArray
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
is_privateBoolean
contactUUID
html_bodyString
GET/api/3/issue/{key}/watchers
Merge interacts with this API endpoint to...
Access Viewer information
Viewer fields
userUUID
GET/api/3/role
Merge interacts with this API endpoint to...
Access Role information
Role fields
remote_idString
remote_dataArray
nameString
Access User information
User fields
remote_idString
rolesArray
GET/api/3/project/search
Merge interacts with this API endpoint to...
Access Project information
Project fields
descriptionString
remote_idString
remote_dataArray
nameString
Access Collection information
Collection fields
descriptionString
remote_idString
remote_dataArray
nameString
GET/api/3/users/search
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
email_addressString
remote_idString
remote_dataArray
nameString
Access User information
User fields
is_activeBoolean
email_addressString
remote_idString
nameString
GET/api/3/user/groups
Merge interacts with this API endpoint to...
Access User information
User fields
teamsArray
remote_dataArray
Access Team information
Team fields
remote_idString
remote_dataArray
nameString
GET/servicedeskapi/organization
Merge interacts with this API endpoint to...
Access Account information
Account fields
remote_idString
remote_dataArray
nameString
Access Contact information
Contact fields
accountUUID
GET/api/3/user
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_idString
GET/servicedeskapi/organization/{id}/user
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_dataArray