Jira Service Management
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Jira Service Management API endpoints to access certain information as detailed below.
API Endpoints
GET/api/3/issue/{id}
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
descriptionString
remote_updated_atDateTime (ISO 8601)
ticket_typeString
collectionsArray
remote_created_atDateTime (ISO 8601)
statusEnum
remote_idString
assigneesArray
tagsArray
projectUnknown
creatorUUID
completed_atDateTime (ISO 8601)
contactUUID
due_dateDateTime (ISO 8601)
nameString
priorityEnum
Access Tag information
Tag fields
nameString
Access Attachment information
Attachment fields
content_typeString
remote_dataArray
remote_created_atDateTime (ISO 8601)
remote_idString
uploaded_byUUID
file_urlString
file_nameString
POST/api/3/issue/{issueIdOrKey}/attachments
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
content_typeString
remote_created_atDateTime (ISO 8601)
remote_idString
uploaded_byUUID
file_urlString
file_nameString
GET/api/3/search/jql
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
ticketUUID
Access Attachment information
Attachment fields
ticketUUID
Access Viewer information
Viewer fields
userUUID
Access Ticket information
Ticket fields
remote_dataArray
descriptionString
remote_updated_atDateTime (ISO 8601)
ticket_typeString
remote_created_atDateTime (ISO 8601)
statusEnum
remote_idString
parent_ticketUUID
projectUnknown
completed_atDateTime (ISO 8601)
contactUUID
due_dateDateTime (ISO 8601)
nameString
priorityEnum
ticket_urlString
Access Tag information
Tag fields
remote_dataArray
nameString
GET/api/3/issue/{id}/comment
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_dataArray
html_bodyString
userUUID
remote_created_atDateTime (ISO 8601)
remote_idString
contactUUID
is_privateBoolean
GET/api/3/users/search
Merge interacts with this API endpoint to...
Access User information
User fields
remote_dataArray
remote_idString
email_addressString
is_activeBoolean
avatarString
nameString
Access Contact information
Contact fields
remote_dataArray
remote_idString
nameString
email_addressString
GET/api/3/user/groups
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_dataArray
remote_idString
nameString
GET/servicedeskapi/organization
Merge interacts with this API endpoint to...
Access Account information
Account fields
remote_dataArray
remote_idString
nameString
Access Contact information
Contact fields
accountUUID
GET/servicedeskapi/organization/{id}/user
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_dataArray
remote_idString
GET/api/3/issue/{key}/watchers
Merge interacts with this API endpoint to...
Access Viewer information
Viewer fields
userUUID
GET/api/3/role
Merge interacts with this API endpoint to...
Access Role information
Role fields
remote_dataArray
remote_idString
nameString
Access User information
User fields
remote_idString
rolesArray
GET/api/3/project/search
Merge interacts with this API endpoint to...
Access Project information
Project fields
descriptionString
remote_idString
nameString
remote_dataArray
Access Collection information
Collection fields
remote_dataArray
descriptionString
collection_urlString
remote_idString
nameString