Ironclad
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Ironclad API endpoints to access certain information as detailed below.
API Endpoints

GET/public/api/v1/workflows/{workflow_id}
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_dataArray

remote_updated_atDateTime (ISO 8601)

remote_created_atDateTime (ISO 8601)

statusEnum

remote_idString

completed_atDateTime (ISO 8601)

nameString

ticket_urlString
Access Attachment information
Attachment fields
remote_dataArray

remote_idString

file_urlString

ticketUUID

file_nameString
GET/public/api/v1/workflows
Merge interacts with this API endpoint to...
Access User information
User fields
remote_idString

nameString

email_addressString
Access Ticket information
Ticket fields
remote_dataArray

remote_updated_atDateTime (ISO 8601)

remote_created_atDateTime (ISO 8601)

remote_idString

statusEnum

creatorUUID

completed_atDateTime (ISO 8601)

nameString
Access Attachment information
Attachment fields
remote_dataArray

remote_idString

file_urlString

ticketUUID

file_nameString
GET/public/api/v1/workflows/{workflow_id}/comments
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_dataArray

userUUID

remote_created_atDateTime (ISO 8601)

remote_idString

bodyString

is_privateBoolean
GET/scim/v2/Users
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_idString

nameString
Access User information
User fields
remote_dataArray

teamsArray

remote_idString

email_addressString

is_activeBoolean
POST/public/api/v1/workflows
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_updated_atDateTime (ISO 8601)

remote_created_atDateTime (ISO 8601)

statusEnum

remote_idString

creatorUUID

nameString

ticket_urlString
GET/public/api/v1/records
Merge interacts with this API endpoint to...
Access Attachment information
Attachment fields
content_typeString

remote_dataArray

remote_idString

file_urlString

ticketUUID

file_nameString