Intercom
Merge interacts with Intercom API endpoints to access certain information as detailed below.
API Endpoints
POST/conversations/{conversation_id}/reply
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_created_atDateTime (ISO 8601)userUUIDremote_idStringcontactUUIDticketUUIDhtml_bodyStringGET/admins
Merge interacts with this API endpoint to...
Access User information
User fields
email_addressStringremote_idStringnameStringGET/contacts/{id}
Merge interacts with this API endpoint to...
Access User information
User fields
email_addressStringremote_idStringnameStringPOST/conversations/search
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
descriptionStringremote_dataArrayremote_created_atDateTime (ISO 8601)priorityEnumstatusEnumcreatorUUIDcompleted_atDateTime (ISO 8601)remote_idStringremote_updated_atDateTime (ISO 8601)nameStringcontactUUIDticket_typeStringAccess Comment information
Comment fields
ticketUUIDAccess Attachment information
Attachment fields
ticketUUIDGET/me
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
ticket_urlStringGET/conversations/{ticket_id}
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_idStringnameStringGET/conversations/{conversation_id}
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
descriptionStringremote_idStringnameStringcontactUUIDticket_typeStringAccess Comment information
Comment fields
remote_dataArrayremote_created_atDateTime (ISO 8601)userUUIDremote_idStringcontactUUIDhtml_bodyStringGET/companies/scroll
Merge interacts with this API endpoint to...
Access Account information
Account fields
remote_idStringremote_dataArraynameStringGET/contacts
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_dataArrayemail_addressStringphone_numberStringaccountUUIDremote_idStringnameStringPOST/conversations/{ticket_id}/parts
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
statusEnumremote_idStringremote_updated_atDateTime (ISO 8601)GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_idStringremote_dataArraynameStringGET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idStringremote_dataArraynameString