Intercom
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Intercom API endpoints to access certain information as detailed below.
API Endpoints

GET/companies/scroll
Merge interacts with this API endpoint to...
Access Account information
Account fields
remote_idString

nameString

remote_dataArray
GET/contacts/{id}
Merge interacts with this API endpoint to...
Access User information
User fields
remote_idString

nameString

email_addressString
GET/conversations/{conversation_id}
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_idString

remote_dataArray

html_bodyString

userUUID

contactUUID

remote_created_atDateTime (ISO 8601)
POST/conversations/search
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
ticketUUID
Access Ticket information
Ticket fields
remote_idString

statusEnum

remote_dataArray

priorityEnum

completed_atDateTime (ISO 8601)

remote_created_atDateTime (ISO 8601)

creatorUUID

remote_updated_atDateTime (ISO 8601)

ticket_typeString

contactUUID

nameString

descriptionString
GET/me
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
ticket_urlString
GET/admins
Merge interacts with this API endpoint to...
Access User information
User fields
remote_idString

nameString

email_addressString
POST/conversations/{conversation_id}/reply
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_idString

html_bodyString

userUUID

contactUUID

ticketUUID

remote_created_atDateTime (ISO 8601)
GET/contacts
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_idString

accountUUID

email_addressString

remote_dataArray

phone_numberString

nameString
GET/conversations/{ticket_id}
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_idString

nameString
POST/conversations/{ticket_id}/parts
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_idString

statusEnum

remote_updated_atDateTime (ISO 8601)
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_idString

nameString

remote_dataArray
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idString

nameString

remote_dataArray