
Gorgias
Third-Party Data Provider Interactions
Merge interacts with Gorgias API endpoints to access certain information as detailed belowAPI Endpoints
POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_id
Stringis_private
Booleanticket
UUIDbody
Stringremote_created_at
DateTime (ISO 8601)html_body
Stringuser
UUIDGET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
completed_at
DateTime (ISO 8601)remote_id
Stringremote_data
Arrayname
Stringdescription
Stringticket_url
Stringremote_updated_at
DateTime (ISO 8601)status
Enumcontact
UUIDremote_created_at
DateTime (ISO 8601)priority
EnumGET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_id
Stringremote_data
Arrayis_private
Booleanticket
UUIDbody
Stringremote_created_at
DateTime (ISO 8601)contact
UUIDhtml_body
Stringuser
UUIDAccess Attachment information
Attachment fields
remote_id
Stringremote_data
Arrayuploaded_by
UUIDcontent_type
Stringfile_url
Stringticket
UUIDremote_created_at
DateTime (ISO 8601)file_name
StringGET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_id
Stringremote_data
Arrayname
Stringemail_address
Stringdetails
StringGET/users
Merge interacts with this API endpoint to...
Access User information
User fields
remote_id
Stringremote_data
Arrayname
Stringis_active
Booleanemail_address
StringGET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_id
Stringremote_data
Arrayname
Stringdescription
StringAccess User information
User fields
teams
Arrayremote_id
StringGET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_id
Stringremote_data
Arrayname
String