Gorgias
Beta
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
GET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_updated_atDateTime (ISO 8601)
remote_created_atDateTime (ISO 8601)
descriptionString
remote_idString
remote_dataArray
priorityEnum
nameString
contactUUID
completed_atDateTime (ISO 8601)
ticket_urlString
statusEnum
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_dataArray
nameString
remote_idString
descriptionString
Access User information
User fields
teamsArray
remote_idString
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_dataArray
nameString
remote_idString
POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
is_privateBoolean
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
html_bodyString
ticketUUID
bodyString
GET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
is_privateBoolean
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
remote_dataArray
contactUUID
html_bodyString
ticketUUID
bodyString
Access Attachment information
Attachment fields
remote_created_atDateTime (ISO 8601)
remote_idString
remote_dataArray
file_urlString
uploaded_byUUID
file_nameString
content_typeString
ticketUUID
GET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
detailsString
remote_idString
nameString
email_addressString
remote_dataArray
GET/users
Merge interacts with this API endpoint to...
Access User information
User fields
is_activeBoolean
remote_idString
nameString
email_addressString
remote_dataArray