Gorgias
Beta
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
userUUID
ticketUUID
remote_created_atDateTime (ISO 8601)
bodyString
html_bodyString
remote_idString
is_privateBoolean
GET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_dataArray
contactUUID
userUUID
ticketUUID
remote_created_atDateTime (ISO 8601)
bodyString
html_bodyString
remote_idString
is_privateBoolean
Access Attachment information
Attachment fields
remote_dataArray
ticketUUID
file_nameString
remote_created_atDateTime (ISO 8601)
file_urlString
content_typeString
remote_idString
uploaded_byUUID
GET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_dataArray
nameString
detailsString
email_addressString
remote_idString
GET/users
Merge interacts with this API endpoint to...
Access User information
User fields
remote_dataArray
nameString
email_addressString
is_activeBoolean
remote_idString
GET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_dataArray
contactUUID
nameString
remote_created_atDateTime (ISO 8601)
ticket_urlString
descriptionString
remote_updated_atDateTime (ISO 8601)
statusEnum
priorityEnum
completed_atDateTime (ISO 8601)
remote_idString
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_idString
remote_dataArray
descriptionString
nameString
Access User information
User fields
teamsArray
remote_idString
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idString
remote_dataArray
nameString