Gorgias
Beta
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
descriptionString
remote_idString
remote_dataArray
nameString
Access User information
User fields
remote_idString
teamsArray
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idString
remote_dataArray
nameString
GET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
statusEnum
descriptionString
remote_created_atDateTime (ISO 8601)
remote_dataArray
nameString
remote_updated_atDateTime (ISO 8601)
contactUUID
ticket_urlString
completed_atDateTime (ISO 8601)
priorityEnum
remote_idString
POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_created_atDateTime (ISO 8601)
is_privateBoolean
bodyString
html_bodyString
userUUID
ticketUUID
remote_idString
GET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_created_atDateTime (ISO 8601)
remote_dataArray
is_privateBoolean
contactUUID
bodyString
html_bodyString
userUUID
ticketUUID
remote_idString
Access Attachment information
Attachment fields
content_typeString
remote_created_atDateTime (ISO 8601)
remote_dataArray
uploaded_byUUID
file_urlString
ticketUUID
remote_idString
file_nameString
GET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
email_addressString
remote_dataArray
nameString
detailsString
remote_idString
GET/users
Merge interacts with this API endpoint to...
Access User information
User fields
email_addressString
remote_dataArray
nameString
is_activeBoolean
remote_idString