Gorgias
Beta
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
GET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
userUUID
remote_dataArray
is_privateBoolean
remote_idString
ticketUUID
html_bodyString
contactUUID
bodyString
remote_created_atDateTime (ISO 8601)
Access Attachment information
Attachment fields
remote_dataArray
uploaded_byUUID
remote_idString
file_nameString
ticketUUID
file_urlString
content_typeString
remote_created_atDateTime (ISO 8601)
GET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_dataArray
remote_idString
detailsString
nameString
email_addressString
GET/users
Merge interacts with this API endpoint to...
Access User information
User fields
remote_dataArray
remote_idString
is_activeBoolean
nameString
email_addressString
GET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
ticket_urlString
remote_dataArray
priorityEnum
remote_idString
remote_updated_atDateTime (ISO 8601)
descriptionString
contactUUID
statusEnum
nameString
completed_atDateTime (ISO 8601)
remote_created_atDateTime (ISO 8601)
POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
userUUID
is_privateBoolean
remote_idString
ticketUUID
html_bodyString
bodyString
remote_created_atDateTime (ISO 8601)
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
nameString
descriptionString
remote_dataArray
remote_idString
Access User information
User fields
remote_idString
teamsArray
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
nameString
remote_dataArray
remote_idString