Gorgias
Beta
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_created_atDateTime (ISO 8601)
ticketUUID
html_bodyString
remote_idString
bodyString
is_privateBoolean
userUUID
GET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_updated_atDateTime (ISO 8601)
statusEnum
priorityEnum
remote_created_atDateTime (ISO 8601)
nameString
contactUUID
remote_idString
ticket_urlString
descriptionString
completed_atDateTime (ISO 8601)
remote_dataArray
GET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_created_atDateTime (ISO 8601)
ticketUUID
html_bodyString
remote_idString
contactUUID
bodyString
is_privateBoolean
userUUID
remote_dataArray
Access Attachment information
Attachment fields
uploaded_byUUID
file_urlString
remote_created_atDateTime (ISO 8601)
ticketUUID
remote_idString
file_nameString
content_typeString
remote_dataArray
GET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
detailsString
nameString
email_addressString
remote_idString
remote_dataArray
GET/users
Merge interacts with this API endpoint to...
Access User information
User fields
nameString
is_activeBoolean
email_addressString
remote_idString
remote_dataArray
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
descriptionString
remote_idString
nameString
remote_dataArray
Access User information
User fields
remote_idString
teamsArray
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idString
nameString
remote_dataArray