Gorgias
Beta
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
GET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_updated_atDateTime (ISO 8601)
remote_created_atDateTime (ISO 8601)
descriptionString
priorityEnum
completed_atDateTime (ISO 8601)
contactUUID
remote_dataArray
ticket_urlString
statusEnum
remote_idString
nameString
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_idString
nameString
descriptionString
remote_dataArray
Access User information
User fields
remote_idString
teamsArray
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idString
nameString
remote_dataArray
POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
userUUID
remote_created_atDateTime (ISO 8601)
bodyString
is_privateBoolean
remote_idString
ticketUUID
html_bodyString
GET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
userUUID
remote_created_atDateTime (ISO 8601)
bodyString
is_privateBoolean
remote_dataArray
contactUUID
remote_idString
ticketUUID
html_bodyString
Access Attachment information
Attachment fields
file_nameString
remote_created_atDateTime (ISO 8601)
uploaded_byUUID
content_typeString
file_urlString
remote_dataArray
remote_idString
ticketUUID
GET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
detailsString
remote_dataArray
remote_idString
nameString
email_addressString
GET/users
Merge interacts with this API endpoint to...
Access User information
User fields
remote_dataArray
is_activeBoolean
remote_idString
nameString
email_addressString