Gorgias
Beta
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
html_bodyString
remote_idString
bodyString
remote_created_atDateTime (ISO 8601)
userUUID
is_privateBoolean
ticketUUID
GET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
html_bodyString
remote_idString
bodyString
remote_created_atDateTime (ISO 8601)
userUUID
remote_dataArray
contactUUID
is_privateBoolean
ticketUUID
Access Attachment information
Attachment fields
remote_idString
file_urlString
uploaded_byUUID
remote_created_atDateTime (ISO 8601)
file_nameString
content_typeString
remote_dataArray
ticketUUID
GET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
nameString
remote_idString
remote_dataArray
email_addressString
detailsString
GET/users
Merge interacts with this API endpoint to...
Access User information
User fields
nameString
remote_idString
remote_dataArray
email_addressString
is_activeBoolean
GET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
nameString
priorityEnum
remote_updated_atDateTime (ISO 8601)
remote_idString
remote_created_atDateTime (ISO 8601)
ticket_urlString
descriptionString
statusEnum
remote_dataArray
contactUUID
completed_atDateTime (ISO 8601)
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
nameString
remote_dataArray
remote_idString
descriptionString
Access User information
User fields
remote_idString
teamsArray
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
nameString
remote_idString
remote_dataArray