Gorgias
Beta
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
GET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_idString
html_bodyString
userUUID
ticketUUID
remote_dataArray
contactUUID
remote_created_atDateTime (ISO 8601)
is_privateBoolean
bodyString
Access Attachment information
Attachment fields
remote_idString
content_typeString
file_nameString
uploaded_byUUID
file_urlString
ticketUUID
remote_dataArray
remote_created_atDateTime (ISO 8601)
GET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_idString
email_addressString
nameString
remote_dataArray
detailsString
GET/users
Merge interacts with this API endpoint to...
Access User information
User fields
remote_idString
email_addressString
nameString
is_activeBoolean
remote_dataArray
POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_idString
html_bodyString
userUUID
ticketUUID
remote_created_atDateTime (ISO 8601)
is_privateBoolean
bodyString
GET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_idString
ticket_urlString
descriptionString
nameString
completed_atDateTime (ISO 8601)
remote_updated_atDateTime (ISO 8601)
priorityEnum
statusEnum
remote_dataArray
contactUUID
remote_created_atDateTime (ISO 8601)
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_idString
descriptionString
nameString
remote_dataArray
Access User information
User fields
teamsArray
remote_idString
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idString
remote_dataArray
nameString