Gorgias
Beta
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
descriptionStringremote_idStringremote_dataArraynameStringAccess User information
User fields
remote_idStringteamsArrayGET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idStringremote_dataArraynameStringGET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
statusEnumdescriptionStringremote_created_atDateTime (ISO 8601)remote_dataArraynameStringremote_updated_atDateTime (ISO 8601)contactUUIDticket_urlStringcompleted_atDateTime (ISO 8601)priorityEnumremote_idStringPOST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_created_atDateTime (ISO 8601)is_privateBooleanbodyStringhtml_bodyStringuserUUIDticketUUIDremote_idStringGET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
remote_created_atDateTime (ISO 8601)remote_dataArrayis_privateBooleancontactUUIDbodyStringhtml_bodyStringuserUUIDticketUUIDremote_idStringAccess Attachment information
Attachment fields
content_typeStringremote_created_atDateTime (ISO 8601)remote_dataArrayuploaded_byUUIDfile_urlStringticketUUIDremote_idStringfile_nameStringGET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
email_addressStringremote_dataArraynameStringdetailsStringremote_idStringGET/users
Merge interacts with this API endpoint to...
Access User information
User fields
email_addressStringremote_dataArraynameStringis_activeBooleanremote_idString