Gorgias
Beta
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
GET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
userUUIDremote_dataArrayis_privateBooleanremote_idStringticketUUIDhtml_bodyStringcontactUUIDbodyStringremote_created_atDateTime (ISO 8601)Access Attachment information
Attachment fields
remote_dataArrayuploaded_byUUIDremote_idStringfile_nameStringticketUUIDfile_urlStringcontent_typeStringremote_created_atDateTime (ISO 8601)GET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_dataArrayremote_idStringdetailsStringnameStringemail_addressStringGET/users
Merge interacts with this API endpoint to...
Access User information
User fields
remote_dataArrayremote_idStringis_activeBooleannameStringemail_addressStringGET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
ticket_urlStringremote_dataArraypriorityEnumremote_idStringremote_updated_atDateTime (ISO 8601)descriptionStringcontactUUIDstatusEnumnameStringcompleted_atDateTime (ISO 8601)remote_created_atDateTime (ISO 8601)POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
userUUIDis_privateBooleanremote_idStringticketUUIDhtml_bodyStringbodyStringremote_created_atDateTime (ISO 8601)GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
nameStringdescriptionStringremote_dataArrayremote_idStringAccess User information
User fields
remote_idStringteamsArrayGET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
nameStringremote_dataArrayremote_idString