Gorgias
Beta
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Gorgias API endpoints to access certain information as detailed below.
API Endpoints
POST/tickets/{ticket_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
bodyString
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
is_privateBoolean
ticketUUID
html_bodyString
GET/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
bodyString
remote_dataArray
remote_created_atDateTime (ISO 8601)
userUUID
remote_idString
is_privateBoolean
contactUUID
ticketUUID
html_bodyString
Access Attachment information
Attachment fields
remote_dataArray
remote_created_atDateTime (ISO 8601)
content_typeString
file_urlString
remote_idString
uploaded_byUUID
ticketUUID
file_nameString
GET/customers
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_dataArray
email_addressString
detailsString
remote_idString
nameString
GET/users
Merge interacts with this API endpoint to...
Access User information
User fields
remote_dataArray
is_activeBoolean
email_addressString
remote_idString
nameString
GET/tickets
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
descriptionString
remote_dataArray
remote_created_atDateTime (ISO 8601)
priorityEnum
statusEnum
completed_atDateTime (ISO 8601)
remote_idString
remote_updated_atDateTime (ISO 8601)
nameString
ticket_urlString
contactUUID
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
descriptionString
remote_idString
remote_dataArray
nameString
Access User information
User fields
teamsArray
remote_idString
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idString
remote_dataArray
nameString