Front
Common Model Sync Frequencies
Accessed third-party endpoints
Merge interacts with Front API endpoints to access certain information as detailed below.
API Endpoints

POST/conversations/{conversation_id}/messages
Merge interacts with this API endpoint to...
Access Comment information
Comment fields
bodyString

remote_created_atDateTime (ISO 8601)

userUUID

remote_idString

ticketUUID

html_bodyString
GET/teammates
Merge interacts with this API endpoint to...
Access User information
User fields
is_activeBoolean

email_addressString

remote_idString

remote_dataArray
GET/tags
Merge interacts with this API endpoint to...
Access Tag information
Tag fields
remote_idString

remote_dataArray

nameString
POST/conversations
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_created_atDateTime (ISO 8601)

statusEnum

remote_idString

nameString

ticket_urlString
POST/channels/{channel_id}/messages
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
descriptionString

assigneesArray
GET/conversations/{conversation_id}
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
tagsArray
GET/events
Merge interacts with this API endpoint to...
Access Ticket information
Ticket fields
remote_dataArray

remote_created_atDateTime (ISO 8601)

statusEnum

remote_idString

nameString

ticket_urlString

contactUUID
Access Comment information
Comment fields
bodyString

remote_dataArray

remote_idString

contactUUID

ticketUUID

html_bodyString
Access Attachment information
Attachment fields
remote_dataArray

content_typeString

file_urlString

remote_idString

ticketUUID

file_nameString
GET/inboxes
Merge interacts with this API endpoint to...
Access Project information
Project fields
remote_idString

remote_dataArray

nameString
Access Collection information
Collection fields
access_levelEnum

remote_idString

remote_dataArray

nameString
GET/inboxes/{inbox_id}/teammates
Merge interacts with this API endpoint to...
Access User information
User fields
remote_idString
GET/accounts/{account_id}/contacts
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
remote_dataArray

email_addressString

phone_numberString

detailsString

remote_idString

nameString
GET/accounts
Merge interacts with this API endpoint to...
Access Contact information
Contact fields
accountUUID
Access Account information
Account fields
remote_idString

remote_dataArray

domainsArray

nameString
GET/teams
Merge interacts with this API endpoint to...
Access Team information
Team fields
remote_idString

remote_dataArray

nameString
Access User information
User fields
teamsArray

remote_idString