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# Gong

**Authentication:** OAuth or API key. See [Magic Link](/merge-agent-handler/features/magic-link) for the runtime auth flow, or [Application credentials](/merge-agent-handler/admin-setup/add-oauth-credentials) to bring your own OAuth app.

## Sample use cases

* Pull yesterday's customer calls and summarize the top objections.
* Find every call in the last 30 days where the prospect mentioned `pricing` and surface the timestamps.
* List my coaching opportunities from the last 7 days, sorted by talk-ratio score.

## Available Tools

#### get_calls

List ALL calls in date range (excludes private calls). To filter by user/workspace, use search_calls_extensive instead.

#### get_call

Get specific call details (private calls not accessible)

#### search_calls_extensive

Search calls by user ID, workspace ID, or call IDs (excludes private calls). Requires IDs (use list_users to get user IDs).

#### get_call_transcript

Get call transcript (excludes private calls)

#### get_folder_content

List calls in library folder

#### list_library_folders

List library folders

#### list_workspaces

List all workspaces

#### get_activity_aggregate

Get aggregated activity stats

#### get_activity_by_period

Get activity by time period

#### get_daily_activity

Get daily activity breakdown

#### get_scorecard_stats

Get scorecard statistics

#### get_interaction_stats

Get interaction statistics

#### list_users

List all users with their IDs, names, and emails (paginated - 100 per page)

#### get_user

Get user details

#### get_user_settings_history

Get user settings history